Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Roy Thomas

Roy Thomas

Agile Scrum Master
Dubai,Dubai

Summary

Highly skilled professional with more than 15 years of experience managing large-scale traditional Waterfall and Scrum projects. Well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget. Demonstrated success applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results.

Overview

19
19
years of professional experience
10
10
Certification

Work History

Agile Scrum Master /Demand Planning Manager

Etisalat by e&
06.2023 - Current
  • Scrum master in the Agile Transformation Office.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives in Microsoft Agile Dev Ops(ADO).
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Communicated project updates to stakeholders at all levels.
  • End to End scheduling of projects for Business & Technology.
  • Liaise with multiple IT teams to gather effort estimates & project timelines.
  • Identify dependencies & interrelations between development teams, Building an optimal schedule using Microsoft Project.
  • Map resource allocation pools in PPM for all scheduled projects & maintain the resource database.
  • Liaise with Department team heads to prioritize critical projects & Re-plan projects based on customer priority or internal resource allocation.
  • Liaise with multiple project managers to collect project status, progress, issues, risks and other project parameters to report & maintain repositories.
  • Work with Project managers and stakeholders for configuration management and accurate tracking of projects , Portfolio level management, tracking and reporting of projects for senior management.


SAP Consultant /Project Scrum Master

Optus Infotech Pvt. Ltd
10.2020 - 02.2023

Period: October 2020 – February 2023

Project: S4 HANA implementation + Support

Role: Project Scrum master / Data migration Consultant

Key Result Areas:

  • Worked on SAP Activate methodology
  • Assisted with internal and external communication, improving transparency, and radiating information
  • Worked closely with Product Owner to ensure product backlog is visible and prioritized towards business value
  • Facilitated various Scrum activities such as : Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
  • Identifying critical issues and maintaining documents on root cause analysis.
  • Worked in Data team for migration of OTC related objects (Customer Master, Credit Master, Collection Management, CMIR, Customer Node, Sales Pricing Conditions etc.).

Project Manager / Scrum Master

NIIT Technologies for flydubai
12.2019 - 07.2020

Client: flydubai

Project: Oracle ERP System Upgrade & Enhancements, RPA initiatives

Role: Project manager Scrum master

Description : Flydubai, legally Dubai Aviation Corporation, is a government-owned budget airline in Dubai.

Key Result Areas:

  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.

Project Manager

Infosys Middle East
01.2018 - 11.2019

Client : CMA-CGM (Container shipping group)

Responsibility Domain : SAP data management

Key Result Areas :

  • Analyzing, planning and developing scheduled projects.
  • Establishing and implementing training processes for all technical personnel.
  • Determining and defining clear deliverables, roles and responsibilities for all staff members.
  • Migrating data from legacy systems to SAP CRM, Finance and Transportation Management modules.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Contributing to the design, development, testing, troubleshooting, configuration and debugging of the solutions.
  • Ensured thorough understanding of processes, applications, databases and functional architecture.
  • Managed the work for a team of developers for the project "SAPHIR" data migration.
  • Defined technical solution and write technical design document for ETL using SAP Business Object Data Services (BODS), IDOC, LSMW and Data Migration Cockpit.
  • Participating in client discussions for business gathering, conducting system analysis, and finalizing technical/ functional specifications and high-level design documents for the project; building rapport with customers and managing customer relationships.
  • Working with onsite & offsite tasks within a project scoping document, including design, specification, management of resources & integration of software products to implement the changes and resolve the technical issues resulting post implementation.
  • Performing impact analysis & proposing technical solutions for the enhancement requests; undertaking defect & issue management for production support projects.
  • Adopt tools used in development life cycle (Dimensions, HP ALM, SAP Solution manager and so on).

Project Lead - Shipping & Logistics Applications

CMA CGM
08.2004 - 12.2017

The global delivery center responsible for overall software development of CMA-CGM, world's 3rd largest container shipping group, headquartered in Marseille (France) and operates out of over 650 offices and agencies in more than 150 countries.

Role : Technical Project Lead

Key Result Areas:

  • Analyzing, planning and developing scheduled projects.
  • Establishing and implementing training processes for all technical personnel.
  • Determining and defining clear deliverables, roles and responsibilities for all staff members.
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
  • Fostered strong relationship between Technology team and Business team by holding meetings to align efforts.
  • Offered technical leadership to junior personnel and other team leaders, providing expertise on Shipping application, Oracle application development , SAP business object data services and data migration.
  • Designed documentation protocols and standard operating practices to unify technology management efforts across CMA Systems.
  • Maintained authoritative knowledge on Shipping application, Oracle application development , SAP business object data services , data migration and team management through continued education and ongoing training.
  • Developed technical requirement documentation for new software products compatible with the current landscape/platform.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • SAP Data migration scope - Migrating data from legacy systems to SAP CRM, Finance and Transportation Management modules.

Education

Bachelor of Computer Applications (BCA) -

Shobhit University
India

Diploma - Computer Science And Engineering (DCSE)

Board Of Technical Education
India

Skills

  • Project Management : Complex Project Leadership Operational Excellence Agile, SCRUM and Waterfall Methodologies SDLC Risk Mitigation Process Improvement Cost Reduction Project Team Leadership Key Stakeholder Relations
  • PM tools : Microsoft Agile Dev Ops (ADO) Microsoft Project PPM JIRA Confluence Sharepoint Microsoft Visio MS Office
  • ERP : Oracle SAP
  • SAP : SAP data management/migration SAP Activate Business Object Data Services (BODS) S/4HANA Migration Cockpit Sales and distribution

Certification

  • PMI - Project Management Professional (PMP)
  • PMI - Agile Certified Practitioner (ACP)
  • SAP Certified Associate - SAP Activate Project Manager
  • Professional Scrum Master (PSM)
  • Certified International Supply Chain Professional
  • SAP Certified Application Associate - Transportation Management in SAP S/4HANA
  • SAP Certified Application Associate - SAP S/4HANA Sales 2021
  • Migrating Your Business Data to SAP S/4HANA – New Implementation Scenario
  • ITIL® V3 certified in IT Service Management
  • UiPath certified RPA Associate (UiRPA)

Timeline

Agile Scrum Master /Demand Planning Manager

Etisalat by e&
06.2023 - Current

SAP Consultant /Project Scrum Master

Optus Infotech Pvt. Ltd
10.2020 - 02.2023

Project Manager / Scrum Master

NIIT Technologies for flydubai
12.2019 - 07.2020

Project Manager

Infosys Middle East
01.2018 - 11.2019

Project Lead - Shipping & Logistics Applications

CMA CGM
08.2004 - 12.2017

Bachelor of Computer Applications (BCA) -

Shobhit University

Diploma - Computer Science And Engineering (DCSE)

Board Of Technical Education
  • PMI - Project Management Professional (PMP)
  • PMI - Agile Certified Practitioner (ACP)
  • SAP Certified Associate - SAP Activate Project Manager
  • Professional Scrum Master (PSM)
  • Certified International Supply Chain Professional
  • SAP Certified Application Associate - Transportation Management in SAP S/4HANA
  • SAP Certified Application Associate - SAP S/4HANA Sales 2021
  • Migrating Your Business Data to SAP S/4HANA – New Implementation Scenario
  • ITIL® V3 certified in IT Service Management
  • UiPath certified RPA Associate (UiRPA)
Roy ThomasAgile Scrum Master