Roaa Mohamed
Dubai,UAE
Summary
Fluent Interpreter skilled in building trust and rapport with diverse service users through compassionate, patient communication. Improves understanding through clear, concise explanations and advice. Focused and responsive for adaptive translation support.
Patient-focused coordinator with strong background in healthcare administration and customer service. Demonstrates dedication to resolving patient complaints and concerns. Committed to providing exceptional care coordination and support.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
Work history
Interpreter
seydas plastic
Dubai, UAE
2023.09 - 2023.09
- Provided simultaneous interpretation to ensure uninterrupted flow of high-level conferences.
- Assisted in the translation of marketing materials for increased brand recognition overseas.
- Offered consecutive interpreting during business negotiations, fostering better rapport among parties.
- Enhanced relationships with global clients through precise interpretation services.
Data entry clerk
Al Sohba Data Entry Services
Dubai, UAE
2020.10 - 2020.11
- Completed routine data verification for error reduction and accuracy improvement.
- Optimised database management to streamline business operations.
- Conducted thorough research for comprehensive and accurate data collection.
- Implemented office automation systems, improving administrative efficiency.
- Streamlined record keeping, ensuring easy retrieval of vital information when required.
- Utilised advanced software tools to expedite data entry processes.
- Performed high-speed typing, increasing workflow productivity.
Call centre agent
Feedback Market Research
Sharjah, UAE
2020.07 - 2020.09
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
- Documented all phone interactions for record keeping and quality control purposes.
- Streamlined communication with customers to understand needs better.
- Improved team productivity through effective collaboration and teamwork.
Education
Bachelor of physiotherapy and Rehabilitation - Health Sciences
Istanbul Gelisim University
Turkey 2021.10 - 2025.06
High School Diploma -
The Westminster School
Dubai 2005.09 - 2018.06
Skills
- Telephonic interpretation
- Efficient research techniques
- Ethical standards upholding
- Fluency in multiple languages
- Critical thinking
- Time Management
- Decision Making
- Communication
- Team Work
Languages
Arabic
Native
English
Fluent
Turkish
Intermediate
Affiliations
- Reading
- Fashion
- Editing and Designing videos
- Drawing
Accomplishments
- Head of Students Welfare
- Head of Arts and Crafts
- Class Prefect
Timeline
Interpreter
seydas plastic
2023.09 - 2023.09
Bachelor of physiotherapy and Rehabilitation - Health Sciences
Istanbul Gelisim University
2021.10 - 2025.06
Data entry clerk
Al Sohba Data Entry Services
2020.10 - 2020.11
Call centre agent
Feedback Market Research
2020.07 - 2020.09
High School Diploma -
The Westminster School
2005.09 - 2018.06