Ruba Baghdadi
Dubai
Summary
Dynamic sales leader with a proven track record at Paris Gallery, adept in sales strategy and planning. Excelled in securing new customer relationships, exceeding sales targets by implementing innovative sales campaigns, and fostering team efficiency. Skilled in sales presentations and known for exceptional problem-solving abilities, ensuring high levels of client satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Executive
Sqoom Skincare Devises
03.2010 - 06.2013
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Created and implemented successful sales campaigns to drive leads and increase sales.
Store Manager
Lanvin
06.2007 - 02.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Supervisor
Azadea Group
02.2005 - 05.2007
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Sales Supervisor
Paris Gallery
01.2004 - 01.2005
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Makeup artist training by Spanish team, and started demonstrating products on customers
Education
High School Diploma -
ALMUROOJ ENGLISH SCHOOL
Damascus, Syria06.2002
Skills
- Sales expertise
- Sales Presentations
- Sales strategy
- Sales Planning
Timeline
Sales Executive
Sqoom Skincare Devises
03.2010 - 06.2013
Store Manager
Lanvin
06.2007 - 02.2010
Sales Supervisor
Azadea Group
02.2005 - 05.2007
Sales Supervisor
Paris Gallery
01.2004 - 01.2005
High School Diploma -
ALMUROOJ ENGLISH SCHOOL
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