Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Personal Information
Custom
Languages
Timeline
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RUBEL OOMMACHEN THOMAS

Dubai,UAE

Summary

Accomplished professional with extensive expertise in sales, electromechanical technical service, customer service, and project management. Demonstrates a strong ability to communicate effectively and express client necessities to product management teams. Proficient in evaluating projects through detailed drawings or blueprints, with a solid understanding of sales laws and computer systems. Skilled in leadership, problem-solving, and analytical thinking, with proven success in revenue growth tracking and profit margin calculation. Experienced in direct sales, telesales proficiency, and cold calling methods. Committed to quality assurance and business development while adept at managing accounts and handling cash transactions. Aspires to leverage skills for continued professional growth within dynamic environments.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Experienced Sales & Service role with over 10 years in Electromechanical Service & Surface Preparation industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work history

Sales & Service In-Charge

DANIEL GROUP
Dubai, UAE
10.2020 - Current

Company Profile: Electric motor rewinding, generator rewinding, gearbox overhauling, and dynamic balancing services across Dubai, Abu Dhabi, Sharjah and across other UAE. Into variety of industries, including marine, shipping, oil & gas, manufacturing, and government bodies, offering specialized services that go beyond standard motor repairs.

  • Collaborated closely with engineering teams to resolve complex electromechanical issues, increased service quality.
  • Maintained excellent customer relations, provided expert technical advice on machine management.
  • Updated client records diligently to monitor service history and future requirements.
  • Liaised regularly with suppliers for timely parts acquisition, reduced equipment downtime.
  • Improved bottom-line results with meticulous budget control.
  • Enhanced market penetration with effective territory management.
  • Boosted gross margin percentages by initiating cost-saving measures.
  • Managed key accounts, resulting in consistent revenue generation.
  • Managed team of 25 staff, driving performance with motivational strategies to exceed sales targets.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Developed an efficient workflow to reduce service downtime.
  • Managed customer complaints for improved business reputation.
  • Assessed employee performances regularly, providing constructive feedback where necessary for continuous improvement.
  • Delegated tasks effectively to maximise team potential and productivity.
  • Directed activities of staff to maximise service availability and play to teams' strengths.

Sales Engineer

EUROBLAST MIDDLE EAST LLC
Abu Dhabi, UAE
11.2015 - 08.2020
  • Company Overview: Range of surface preparation equipment ranges from conventional Blasting Pots to; Double Chamber Pots, Bulk Blasters, Slurry Blaster (No Dust) and 2,500 bars, Boosted Slurry Blast (Ultra Blast) Systems, Vacuum and Wheel Blasting Systems, Concrete Grinders & Scarifies, Concrete Sprayers - AIRPLACO, Two Component Sprayers (Polyurea & Polyurethane) Water Jetting system rated up to 3000 bars. Here, both hands held and vacuum blasting systems are available. Euro blast's Engineering has vast experience in designing and erecting Blast Room whether Conventional blasting or Wheel blasting type.
  • Present, promote and sell products/services using solid arguments to existing and prospective customers.
  • Establish, develop and maintain positive business and customer relationships.
  • Reach out to customer leads through cold calling.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
  • Analyze the territory / market's potential, track sales and status reports.
  • Continuously improve through feedback.
  • Searching for new clients who could benefit from products in a designated region.
  • Travelling to visit potential clients inside UAE.
  • Managing and interpreting customer requirements.
  • Persuading clients that a product or service will best satisfy their needs.
  • Calculating client quotations.
  • Negotiating tender and contract terms.
  • Negotiating and closing sales by agreeing terms and conditions.
  • Offering after-sales support services.
  • Preparing reports for head office.
  • Meeting regular sales targets.
  • Supporting marketing by attending trade shows, conferences and other marketing events.
  • Making technical presentations and demonstrating how a product will meet client needs.
  • Liaising with other members of the sales team and other technical experts.
  • Helping in the design of custom-made products.
  • Resolved escalated customer issues, ensuring satisfaction and repeat business.
  • Managed a portfolio of accounts, effectively balancing competing demands whilst maintaining service quality standards.
  • Boosted sales performance through strategic market analysis and forecasting.

Civil Site Engineer

NCC LIMITED
Kochi, India
10.2013 - 06.2015
  • Assisted civil engineers on several projects involving roadway designs and improvements, solutions easing traffic congestion and replacement of deteriorating bridges.
  • Handled cost of materials estimation, report and document tracking, project documentation, on-site project visits, invoice/agreement verification and building permit applications.
  • Gained experience in blueprint reading, as well as preparation of maps and plans.
  • Project: 1 - Construction of LULU WAREHOUSE for EMMAY LOGISTICS at Cochin, Kerala, India Designation: Civil Engineer
  • Project: 2 - Construction of COCHIN SMART CITY - PHASE -1 (IT Company) at Cochin, Kerala, India

Education

DIPLOMA IN CIVIL ENGINEERING -

REGIONAL INSTITUTE OF ENGINEERING

INTERMIDIATE - undefined

Board of Public Exams Higher Secondary
01.2008 - 12.2008

S.S.L.C - undefined

Board of Public Exams
01.2006 - 12.2006

Skills

  • Ability to communicate effectively
  • Knowledge of sales laws
  • Customer service and project management skills
  • Capability to understand new systems
  • Capable to express client necessities to product management teams
  • Project evaluating skills through detailed drawings or blueprints
  • Problem solving and analytical skills
  • Knowledge of computer system
  • Able to perform sales events
  • Problem-solving
  • Leadership
  • Quality Assurance
  • Cold calling methods
  • Time management proficiency
  • Revenue growth tracking
  • Profit margin calculation
  • Telesales proficiency
  • Direct sales experience
  • Product knowledge acquisition
  • Cash handling
  • Customer Service
  • Product knowledge
  • Business development
  • Account management

Accomplishments

  • Individually achieved more than AED 5.5 million businesses in last two years.
  • Has UAE Driving License.
  • Event organizer in School / College Annual Day functions and other Technical Events.

Personal Information

  • Passport Number: K3402317
  • Father's Name: Thomas Oommachen (Late)
  • Mother's Name: Kusumam Thomas
  • Date of birth: 05/02/90
  • Gender: Male
  • Nationality: Indian
  • Marital status: Married
  • Religion: Christian
  • Visa status: Residence Visa

Custom

I do hereby declare that all the above information are true & correct to the best of my knowledge and I will be sincere and dedicated to my duties and responsibilities.

Languages

English
Fluent
Hindi
Native
Malayalam
Native
Tamil
Intermediate

Timeline

Sales & Service In-Charge

DANIEL GROUP
10.2020 - Current

Sales Engineer

EUROBLAST MIDDLE EAST LLC
11.2015 - 08.2020

Civil Site Engineer

NCC LIMITED
10.2013 - 06.2015

INTERMIDIATE - undefined

Board of Public Exams Higher Secondary
01.2008 - 12.2008

S.S.L.C - undefined

Board of Public Exams
01.2006 - 12.2006

DIPLOMA IN CIVIL ENGINEERING -

REGIONAL INSTITUTE OF ENGINEERING
RUBEL OOMMACHEN THOMAS