Rubina Naiju
Dubai,UAE
Summary
Results-driven professional with a strong foundation in operating systems and Microsoft Office. Proven ability to collaborate effectively within teams and manage time efficiently under pressure. Dedicated to applying technical expertise to support organizational success.
Confident student aiming to find meaningful logistics coordinator position. Prepared to sharpen skills and collaborate with team. Eager to use communication skills to deal with suppliers and customers.
Overview
21
21
years of professional experience
4009
4009
years of post-secondary education
1
1
Certification
Work history
Logistics Coordinator
Transguard Group LLC
DUBAI, UAE
2018.01 - 2026.02
- Executed all valuable cargo handling tasks, including documentation and customer service.
- Managed large volumes of incoming phone calls effectively.
- Communicated with clients and shippers to resolve complaints efficiently.
- Prepared Customs BOE using Dubai Trade Portal (E-mirsal 2).
- Submitted application requests in DMCC Portal for Rough Diamonds Kimberly Process Inspection.
- Handled rough diamonds and valuable shipments with utmost care during inspections.
- Answered customer inquiries promptly, maintaining continuous monitoring of issues via email.
- Dispatched baggage, cargo, and mail correspondence, ensuring timely completion of documentation.
Customer Support Officer
AirTel Mobile
Kannur, Kerala, India
2009.01 - 2009.12
- Provided tailored advice and assistance to customers, addressing specific needs.
- Managed administrative duties and prepared daily reports for manager.
- Compiled salary-related documents and handled petty cash transactions.
- Maintained and updated customer database for accuracy and efficiency.
- Scheduled staff leave and allocated work areas to optimise productivity.
Computer Operator + Admin Assistant
Intech Computer
Kannur, Kerala, India
2005.04 - 2009.01
- Addressed customer issues via phone and in-person interactions.
- Managed administrative tasks while adhering to strict deadlines.
- Coordinated communication channels to improve interdepartmental collaboration under pressure.
Education
Post Graduation - English Literature
Chinmaya Mission College
Kerala, IndiaBachelor of Arts - English
Sree Nayayana College
Kerala, IndiaSkills
- Operating systems expertise
- Team collaboration
- Microsoft Office proficiency
- Pressure management
- Time management
Personal Information
- Passport Number: T7882392
- Title: Logistics Coordinator
- Gender: Female
- Nationality: Indian
- Marital status: Married
- Work Permit: Employment visa
- Visa status: Employment visa
- ID Type: Passport
- ID Number: T7882392
Custom Section
- English
- Malayalam
- Hindi
Accomplishments
Najm award from Emirates Group-Dnata for excellent customer service.
Certification
Cyber security course from Emirates Group.
Kimberley process Inspection Training-UAE KP
General Security Aviation Training
Timeline
Logistics Coordinator
Transguard Group LLC
2018.01 - 2026.02
Customer Support Officer
AirTel Mobile
2009.01 - 2009.12
Computer Operator + Admin Assistant
Intech Computer
2005.04 - 2009.01
Post Graduation - English Literature
Chinmaya Mission College
Bachelor of Arts - English
Sree Nayayana College