Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Waitress

RUBY ROSE GONZALES

Dubai

Summary

Motivated Waitress with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waitress position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Waitress

LE MERIDIEN HOTEL DUBAI
2017.01 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.

Education

Hotel Management

CIVIL SERVICE SHORT COURSE DIPLOMA
QUEZON CITY HALL,PHILIPPINES
04.2008

High School Diploma -

GUBAT NATIONAL HIGH SCHOOL
GUBAT SORSOGON ,PHILIPPINES
03.2002

Skills

  • Order Delivery Practices
  • Upselling
  • Guest Flow
  • Hospitality and Accommodation
  • Food Preparation and Safety
  • Table Preparation
  • Upselling Techniques
  • Phone Inquiries
  • Service Prioritization
  • Waiting Tables
  • Cash Handling
  • Warm and Friendly

Additional Information

Received 2 times certificates for Certificate of Recognition as a Associate of June 2022, and January 2023 as Waitress.

Languages

English
Intermediate (B1)

Timeline

Waitress

LE MERIDIEN HOTEL DUBAI
2017.01 - Current

Hotel Management

CIVIL SERVICE SHORT COURSE DIPLOMA

High School Diploma -

GUBAT NATIONAL HIGH SCHOOL
RUBY ROSE GONZALES