RUBY ROSE GONZALES
Dubai
Summary
Motivated Waitress with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waitress position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Waitress
LE MERIDIEN HOTEL DUBAI
01.2017 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
Education
Hotel Management
CIVIL SERVICE SHORT COURSE DIPLOMA
QUEZON CITY HALL,PHILIPPINES04.2008
High School Diploma -
GUBAT NATIONAL HIGH SCHOOL
GUBAT SORSOGON ,PHILIPPINES03.2002
Skills
- Order Delivery Practices
- Upselling
- Guest Flow
- Hospitality and Accommodation
- Food Preparation and Safety
- Table Preparation
- Upselling Techniques
- Phone Inquiries
- Service Prioritization
- Waiting Tables
- Cash Handling
- Warm and Friendly
Additional Information
Received 2 times certificates for Certificate of Recognition as a Associate of June 2022, and January 2023 as Waitress.
Languages
English
Intermediate (B1)
Timeline
Waitress
LE MERIDIEN HOTEL DUBAI
01.2017 - Current
Hotel Management
CIVIL SERVICE SHORT COURSE DIPLOMA
High School Diploma -
GUBAT NATIONAL HIGH SCHOOL
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