Ruby Rose Irish Morala

Medical Laser Safety Officer

· Ensured compliance with safety regulations, reducing incident rates.

· Trained staff on laser safety protocols, enhancing workplace safety.

· Implemented quality control measures, improving treatment outcomes.

· Developed training materials, boosting team knowledge and confidence.

· Monitored patient safety during procedures.

· Collaborated with medical teams to optimize laser treatment plans.

· Led safety audits, identifying and mitigating potential risks

· Operates various types of laser systems, as per the scope of practice by the regulatory body.

· Following laser safety protocols and implementing safety measures for patients and staff

· Conducting laser procedures like hair removal, skin rejuvenation.

· Ensuring adherence to safety protocols and best practices.

· Explaining procedures, answering questions, and providing post-treatment care instructions.

· Accurately documenting treatment details and client information.

· Working with other healthcare professionals to develop treatment plans and provide comprehensive patient care.

· Keeping current with advancements in laser technology and treatment methodologies.

Established rapport with clients, evaluating concerns and medical histories.

Performed aesthetic treatments and laser procedures to enhance client satisfaction.

Delivered clinical treatment facials according to doctor's recommendations and patient needs.

Coordinated insurance approvals for medical procedures, managing claims and denials.

Guided staff on accurate use of claim forms and approval documents.

Maintained confidentiality of client files while managing a comprehensive database.

Monitored policy changes, advising clients on updates and coverage details.

Assisted clients in filing insurance claims, ensuring smooth processing.

• Updated filing systems regularly, leading to increased ease in document retrieval.
• Maintained confidentiality of Branch records which led to a secure and trustworthy environment.
• Drafted correspondence for efficient communication within the branch.
• Responded professionally to phone calls and emails, providing excellent customer service.
• Undertook office duties, enhancing overall productivity.
• Handing over the refund cheques, commission cheques, and total loss cheques thru the clients.
• Handled basic clerical needs to help staff focus on more pressing matters.
• Received and placed telephone calls to clients and prospective clients.

• Managed inventory of dental supplies, reducing instances of shortage.
• Assisted in the training of new staff members, contributing to team development.
• Assisted in front office tasks such as billing and record maintenance when required, demonstrating versatility.
• Handled patient queries and concerns with empathy and professionalism.
• Ensured clean and sterile environment for patients by adhering to infection control protocols.
• Increased patient comfort by providing chair-side assistance during dental procedures.
• Maintained patient records under strict confidentiality rules to ensure privacy.
• Assisted dentists with complex procedures, improving efficiency.
• Assisted in the taking of X-rays for diagnostic purposes.
• Sterilized dental instruments to maintain a safe working environment.
• Sanitized equipment, cleaned exam rooms and restocked supplies after each patient procedures.
• Greeted patients and provided consent forms ahead of treatment.

Insurance Coordinator

· Insurance Coordinator

· Confirming patient eligibility and benefits with insurance providers

· Submitting, tracking, and resolving insurance claims, ensuring accuracy and timeliness.

· Maintaining detailed and organized records of patient insurance information, claims, and authorizations.

· Interacting with patients, insurance companies, and internal teams to address inquiries and resolve issues.sues.

• Conducted health assessments on new patients leading to personalised care plans.
• Initiated community outreach programmes aimed at mental health awareness.
• Provided palliative care support delivering comfort and dignity towards end-of-life.
• Improved patient outcomes by providing comprehensive healthcare education.
• Collaborated with multidisciplinary team members for coordinated patient care.
• Promoted healthy behaviours for improved community wellbeing.
• Conducted community health screenings to detect early signs of disease.

• Updated patient records meticulously to ensure accurate documentation.
• Assisted doctors during examinations for efficient healthcare delivery.
• Managed wound dressings, promoting healing and preventing infection.
• Administered medication for pain management and symptom control.
• Handled emergency situations calmly leading to successful crisis resolution.
• Monitored vital signs, identifying any significant changes in condition.
• Administered intravenous fluids, achieving correct hydration levels in patients.
• Collaborated with multidisciplinary team to enhance patient care.
• Quickly responded to medical emergencies, working calmly and professionally under pressure.
• Administered oxygen and medication to achieve optimum health outcomes.
• Administered medication in line with stringent drug regulations.

• Assisted patients with daily activities, promoting a sense of independence and dignity.
• Participated in team meetings for effective problem-solving and decision-making.
• Communicated effectively with doctors for better patient outcomes.
• Updated and maintained accurate patient records for seamless continuity of care.
• Maintained cleanliness of ward, reducing infection risks.
• Monitored vital signs regularly for early detection of medical issues.
• Administered pain management protocols for increased patient comfort levels during recovery periods.
• Delivered life support with updated first aid and CPR training.

• Responded swiftly during emergencies for rapid intervention.
• Adhered strictly to hospital policies and protocols; upheld highest standards of professionalism in nursing practice.
• Collaborated with physicians for patient treatment plans, enhanced health outcomes.
• Led teams during critical situations to save lives effectively.
• Organised the ER unit efficiently, maintained an orderly environment conducive for treatment.
• Administered medication to patients, reduced discomfort and pain.
• Improved patient outcomes by performing triage, assessing patient conditions and initiating emergency treatment when necessary.
• Administered medication and treatment for patients according to care plans.