RUKHSANA ASEES
DUBAI ,United Arab Emirates
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Organised Document Controller with knack for streamlining document management processes. Improved team efficiency by implementing new filing system, leading to faster retrieval times and fewer errors. Known for maintaining impeccable records and fostering collaborative environments.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work history
Receptionist
Athar's Marketing Network
Lahore , Pakistan
09.2021 - 02.2024
- Updated [Spreadsheet] with important office metrics and logged daily activities.
- Monitored building security, updated logs and issued visitor badges.
- Tracked daily activities and important metrics with spreadsheets.
- Set up office spaces, equipment and support services for client and team meetings.
- Issued visitor and contractor passes and recorded visits on security system.
Document controller
MHG TRADERS LIMITED
Lahore , Pakistan
08.2014 - 01.2019
- Ensured timely project completion by maintaining organised and updated documents.
- Streamlined document retrieval by implementing an efficient filing system.
- Achieved improved operational efficiency through regular updates of document control procedures.
- Facilitated smooth workflow by providing required documentation to respective departments on time.
- Improved data accuracy through meticulous verification of all incoming and outgoing documents.
Receptionist
Mumtaz Trading Company, lahore
LAHORE , Pakistan
02.2009 - 03.2013
- Maintained accurate logs of visitor entries for security purposes.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Assisted with administrative tasks, improving overall functionality of the office.
Education
Bachelor of Education - Teaching and other Education-related
Government Of Education
Lahore, Pakistan 01.2006 - 02.2008
Skills
- Reliable punctuality
- Positive outlook
- Email correspondence
- Basic bookkeeping
- Front desk security protocols
- Meeting room preparation
- Data Entry
- Meeting coordination
- Meeting arrangements
Languages
English
Intermediate
Urdu
Advanced
Punjabi
Upper intermediate
Hindi
Elementary
References
References available upon request.
Timeline
Receptionist
Athar's Marketing Network
09.2021 - 02.2024
Document controller
MHG TRADERS LIMITED
08.2014 - 01.2019
Receptionist
Mumtaz Trading Company, lahore
02.2009 - 03.2013
Bachelor of Education - Teaching and other Education-related
Government Of Education
01.2006 - 02.2008