RUPESH BARAL
Dubai
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
6
6
years of professional experience
Work History
Senior Sales Professional
Replay (Jashanmal National Company)
02.2022 - Current
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels
- Met schedule using excellent planning and coordination skills
- Collaborated with team members to achieve target results
- Enhanced working relationships by participating in team-building activities
- Maximized customer engagement and satisfaction by delivering excellent customer service
- Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options
- Managed transactions with high accuracy to achieve smooth till reconciliations
- Conducted inventory checks to identify low-stock items and worked with managers in scheduling shipments to backstop inventory shortages
- Reorganized sales floor to improve visual merchandising displays
- Performed key-holding duties by managing cash drawers, site security and timely opening and closing
- Briefed team on product and promotion changes to support upselling.
- Streamlined sales processes to enhance efficiency, leading to higher productivity and performance levels.
- Mentored junior sales staff members, cultivating a supportive team environment that boosted overall performance metrics.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Senior Sales Executive
John Richmond, Les Hommes, Gaudi, Souvenir, Kocca, Piazza Italia (Burjuman Investment Llc)
10.2020 - 01.2022
- Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service
- Received, processed and organized deliveries within tight deadlines
- Maintained excellent visual merchandising standards by routinely cleaning and organizing window and point of sale (POS) displays
- Promoted special offers and loyalty program with upselling skills
- Explained products' benefits and value, engaging customers in new stock to drive sales
- Addressed and resolved complex customer complaints in calm, efficient and friendly manner
- Processed cash and card payments during busy shopping periods to minimize customer waiting times
- Provided helpful, attentive sales support to generate positive customer feedback.
- Calculated sales commission for sales team of Four representatives.
Retail Sales Associate
New Balance (Apparel Group)
04.2018 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Higher National Diploma - Commerce
National Integrated College
Kathmandu, Nepal01.2013
Skills
- Team leadership
- Self-disciplined
- Fast learner
- Strong work ethic
- Team coordination
- Positive attitude
- Teamwork skills
- Customer satisfaction
- Retail knowledge
- Negotiation expertise
- Stockroom Management
- Cash Handling
- Upselling strategies
Languages
Nepali
English
Hindi
Timeline
Senior Sales Professional
Replay (Jashanmal National Company)
02.2022 - Current
Senior Sales Executive
John Richmond, Les Hommes, Gaudi, Souvenir, Kocca, Piazza Italia (Burjuman Investment Llc)
10.2020 - 01.2022
Retail Sales Associate
New Balance (Apparel Group)
04.2018 - 03.2020
Higher National Diploma - Commerce
National Integrated College
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