Rupesh Utekar

Technoavia is a Russian MNC with 30 years of presence in market with Safety Workwears and among top-3 company in Russia.

My job role includes

• Conducting market research and Analyzing sales data to identify target audience and product strategy
• Understanding current business presence and creating marketing strategy to expand business in MENA region
• Developing vendor management and marketplace presence across UAE and Africa market
• Creating Social Media Strategy and presence in Gulf Region
• Creating Google AdWords Campaign and generate business reports and optimize strategy based on outputs
• Identifying and planning participations in Exhibitions & Conferences across MENA Region
• Developing Content and Communication Strategy with present and new customers

Established Ansell India Medical Business Successfully in Digital Space With marketplaces and distributors network

• Was responsible to start business in Digital Space and increase online presence and made digital strategy to achieve sales target
• Started listing with top marketplaces of India (Amazon, Flipkart, Jio Mart, Big Basket, etc.) and worked on content creation, platform optimization, supply management, daily operations
• Created Distributors Network across India to make operations faster and address delivery issues to reach every part of India
• Started With ₹ 9 M annual sales and increased business to ₹ 100 M in 3 years by optimizing supply chain, distributors network
• Optimized B2B Business strategy and plans to generate and address 200+ leads / day
• Created Social Media Strategy to increase business using Facebook, Instagram and LinkedIn
• Started E-Commerce Division as individual and expanded with two more team members within 3 years
• Managed team of employees, overseeing hiring, training and professional growth of employees
• Was responsible to handle business P&L with increasing sales and growing markups as main KPI
• Analyzing website Rank, Growth, Visitor Footfall, Organic Search as well as Reference site, and multiple things through Google Analytics

• Responsible for starting Business with Online Marketplaces and Establish processes for Daily Operations and Management. (Amazon, Flipkart, Snapdeal, PayTm, Shopclues, Pharmeasy, Netmeds, Seniority, 1mg, First Cry, Cloudtail)
• Optimizing Pricing technique and balancing first objectives with customer satisfaction.
• Handling day to day operations (Product Dispatches, Returns, processing, etc.)
• Managed team of employees, overseeing hiring, training and professional growth of employees
• Creating sales reports for higher management and designing marketing activities / offers based on consumer behavioral data.
• Coordinating with Digital Marketing, Logistics and accounts team for smooth operations
• Doing market research and understanding competitors’ trend to be on top
• Optimizing listings with A+ content, keywords to improve product rankings
• Exploring all marketing options on marketplaces and creating marketing plan for each brand

• HNR Retail is sister concern for HNR Tech
• Was one of first employees for HNR Retail and responsible to start E-Commerce business on top 5 marketplaces from scratch(Amazon, Flipkart, Snapdeal, Shopclues, PayTm, Ebay) and Established processes for Daily Operations and Management
• Optimizing Pricing technique and balancing first objectives with customer satisfaction
• Initiated market research studies and analyzed findings
• Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines, and services
• Completing quarterly forecasting and monthly financial reviews
• Managing daily warehouse operations (Dispatch, Returns, and Queries)
• Developing vendor relations and getting new products on board

HNR Tech was a service provider to US based type E-Commerce Company "Simpletire.com".

• Daily Order Processing and Returns Management
• Handling Customer Queries on Chat (3-4 at time)
• Managing Customer Phone Calls With Orders & Product related queries
• Coordinating with warehouse network to optimize delivery distance and stock replenishments
• Coordinating with US team and making sure to run smooth operations on weekends and provide continues service