Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Hi, I’m

Ruqayyah Afzal Ashfaq Qadri

Sharjah,UAE
Ruqayyah Afzal Ashfaq Qadri

Summary

To obtain a customer service position in a fast-paced environment where I can utilize my multitasking and conflict resolution skills to exceed customer expectations and drive customer loyalty. Detailed individual versed in processing high-volume transactions with accuracy and timeliness. Astute communicator and tactful problem-solver with excellent reputation for top-quality customer service. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

3
years of professional experience
5
years of post-secondary education

Work history

Cloud British Private
Sharjah

Teacher

Job overview

  • Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcomes
  • In charge of advising and co-operating with the Head-teacher and other teachers on the preparation and development of courses of study, teaching materials, teaching programs, methods of teaching and assessment and pastoral arrangements.

Pamir Private School
Sharjah

Teacher

Job overview

  • Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcomes
  • In charge of advising and co-operating with the Head-teacher and other teachers on the preparation and development of courses of study, teaching materials, teaching programs, methods of teaching and assessment and pastoral arrangements.

Al Ansar International School
Sharjah

Teacher

Job overview

  • Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcomes
  • In charge of advising and co-operating with the Head-teacher and other teachers on the preparation and development of courses of study, teaching materials, teaching programs, methods of teaching and assessment and pastoral arrangements.

FUJAIRAH INDIAN SCHOOL
Fujairah

Teacher

Job overview

  • Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcomes
  • In charge of advising and co-operating with the Head-teacher and other teachers on the preparation and development of courses of study, teaching materials, teaching programs, methods of teaching and assessment and pastoral arrangements.

Riaz Medical Center
Sharjah

Receptionist

Job overview

  • Greeted visitors with a friendly and helpful attitude
  • Answered calls and scheduled appointments
  • Provided interested parties with general information
  • Sorted incoming mail and handled outgoing mail
  • Processed bills and handled other confidential documents
  • Typed and edited memos and reports
  • Made copies, input data, and performed other important clerical tasks.

Fujairah Government Hospital
Fujairah

Clerk
06.2011 - 08.2014

Job overview

  • Greeted visitors with a friendly and helpful attitude
  • Answered calls and scheduled appointments
  • Provided interested parties with general information
  • Sorted incoming mail and handled outgoing mail
  • Processed bills and handled other confidential documents
  • Typed and edited memos and reports
  • Made copies, input data, and performed other important clerical tasks.

Education

Cambridge International Certificate in Teaching and Learning

Teaching Certificate
09.2015 - 05.2016

American International College

Bachelors in Business Administration
01.2001 - 04.2003

Pakistan Islamia Higher Secondary School

Higher Secondary School Certificate Part 1 & 11
04.1994 - 05.1996

Skills

  • Good Communication skill
  • Proactive
  • Working under pressure
  • Self confidence
  • Planning curriculum & lesson plan
  • Maintaining record
  • Classroom management
  • Conflict resolution
  • Up-to-date teaching methods
  • Behavior management
  • Aware of technological advancements
  • Ability to grade assessments
  • Basic knowledge of all subjects
  • Good verbal and written communication skills
  • Leadership
  • Time management
  • People skills
  • Problem solving & troubleshooting
  • Critical thinking
  • Disciplined
  • Ability to handle stress and pressure
  • Collaboration
  • Patience
  • Customer relations
  • Money management
  • Payment processing
  • Customer greeting
  • Physical strength
  • Till accuracy
  • Cash handling policies
  • Cash counting machine operations
  • Cash register operations
  • Credit and debit processing
  • Data entry
  • MS Office Suite
  • Document management
  • Billing

Languages

Arabic
English
Urdu

Custom

  • Teaching Certificate, 09/2015, 05/2016, Cambridge International Certificate in Teaching and Learning, Al Ansar International School, Sharjah, U.A.E.
  • Bachelors in Business Administration, 2001, 2003, American International College, Lahore, Pakistan
  • Higher Secondary School Certificate Part 1 & 11, 04/1994, 04/1996, Pakistan Islamia Higher Secondary School, Sharjah, UAE

Personal Information

  • Title: Customer Service Representative
  • Date of birth: 10/03/YY
  • Gender: Female
  • Nationality: Pakistani
  • Marital status: Married
  • Religion: Muslim
  • Visa status: Husband Sponsorship

Timeline

Cambridge International Certificate in Teaching and Learning

Teaching Certificate
09.2015 - 05.2016

Clerk

Fujairah Government Hospital
06.2011 - 08.2014

American International College

Bachelors in Business Administration
01.2001 - 04.2003

Pakistan Islamia Higher Secondary School

Higher Secondary School Certificate Part 1 & 11
04.1994 - 05.1996

Teacher

Cloud British Private

Teacher

Pamir Private School

Teacher

Al Ansar International School

Teacher

FUJAIRAH INDIAN SCHOOL

Receptionist

Riaz Medical Center

Similar Profiles

Create profile
Ruqayyah Afzal Ashfaq Qadri