Rushikesh Gaikwad
Ajman Saray, A Luxury Collection Resort
Maharashtra
3
Languages
7
years of professional experience
Driven by a strong understanding of hotel operations and a team player attitude, I enhanced guest satisfaction at Ajman Saray by personalizing services and maintaining high cleanliness standards, reducing complaints significantly. Customer-centered Bellman offering one years of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with calm demeanor and timely solutions. Effective communicator with proven history of tact, diplomacy, and professionalism.
Work History
Bell Attendant
3 Years 3 Months- Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
- Collaborated with front desk staff to ensure seamless communication regarding guest needs and preferences.
- Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
- Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
- Demonstrated strong knowledge of local area attractions and landmarks while guiding guests on various activities during their visit.
- Provided exceptional customer service, addressing guest inquiries, concerns, and requests professionally.
- Facilitated smooth transportation arrangements for guests, including hailing taxis and arranging shuttle services.
- Explained important features of guest rooms to travelers.
Room Attendant
1 Year 1 Month- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Room Attendant
6 Months- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Facilities Coordinator
1 Year- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Collaborated with other departments to foster efficient use of facility space and resources.
Education
Bachelor of Arts
Diploma In Tourism And Hospitality Managment
Higher Secondary Examination
Secondary School Exmaniation
Skills
Ability to Follow Directions
Team player attitude
Reliability and punctuality
Hotel operations understanding
Meeting With New people
Learning New Things
Languages
English
Marathi
Hindi
Timeline
Bell Attendant
Ajman Saray, A Luxury Collection Resort
06.2023 - CurrentRead More
Room Attendant
Ajman Saray, A Luxury Collection Resort
05.2022 - 06.2023Read More
Room Attendant
Ginger Hotel
08.2021 - 02.2022Read More
Facilities Coordinator
Sodexo Services
08.2019 - 08.2020Read More
Karmveer Vidyalaya Chare
Secondary School Exmaniation
Read More
Karmveer Higher Secondary School Chare
Higher Secondary Examination
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Tilak Maharastra Univercity
Diploma In Tourism And Hospitality Managment
Read More
Nagpur Univercity , India
Bachelor of Arts
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