Russell Khambatta
Information Technology And Enterprise Architecture Leader
Dubai
Summary
Senior-level IT Executive with 25 years of complex program management and product development experience to support IT operations and Business enablement. Background in successful IT implementation and presentation to key stakeholders. Successfully coordinates project work to mitigate risks and solve technical issues while providing IT budget oversight.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
17
17
Certificates
Work History
Process Digitilisation Leader
Feynman Consulting Group
Dubai
11.2020 - Current
- Helping Organisations to enable efficient and effective Customer Engagement by bringing together Technology and Business Requirements.
- Participate in system development life cycle from requirements analysis through system implementation.
- Manage installation, upgrade and deployment projects and provide on-site direction for implementation teams.
- Monitor and test application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Define enterprise processes and best practices and tailor enterprise processes for applications.
- Design and implement system security and data assurance.
Group IT Operations Manager
Gargash Enterprises
Dubai
06.2001 - 07.2020
- Drove Digital Transformation strategies for an USD 2 billion turnover Enterprise with a year-on-year growth of 18%
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Configured and implemented IT initiatives to produce measurable business value.
- Aligned IT solutions and deliverables with company strategic vision as IT Lead at Steering Committees
- Polled department heads to assess current and projected IT needs.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Led agile teams to deliver products quickly and to respond to user requirements.
Network Engineer
Gargash Enterprises
Dubai
01.2001 - 07.2008
- Secured and connected private networks at multiple sites across interstate corporate WAN.
- Directed acquisition, installation and testing of network hardware.
- Identified departmental needs and made suggestions regarding technical direction.
- Designed specific escalation processes for detected faults and intrusion attempts, defining response hierarchies to promote optimal outcomes.
Systems Administrator
Tiger Steel Engineering
Sharjah
06.1997 - 10.2000
- Designed a First-in-the-Industry Oracle based Project Delivery and Tracking system visible to Clients
- Technical lead for implementing Great Plains ERP across 4 companies
- Implemented integrated Infrastructure and Operations across 4 companies when they were consolidated in a Group Structure
- Created patches and solutions to fix bugs in existing applications.
Technical Consultant
Graham InfoTech Pvt Ltd
Mumbai
04.1995 - 05.1997
- Analyzed client business processes to propose optimal Network implementations for unique requirements.
- Presented business leaders with ROI estimations to drive project planning.
- Organized system operating procedures to strengthen controls.
- Developed diagrams to describe and lay out logical operational steps.
Sr. Faculty
Aptech Computer Education
Nagpur
03.1994 - 03.1995
- Single faculty to teach Advanced C Programming to 4 simultaneous batches.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
Education
MBA - Finance And Operations
SP Jain Centre of Management
Dubai, UAE. 07.2007 - 12.2009
Bachelor of Engineering - Computer Technology
Yeshwantrao Chavhan College of Engineering
Nagpur, India 06.1989 - 04.1993
Skills
IT Strategy DevelopmentIT Operations Management
Systems Architecture Analysis
Information Technology Infrastructure
Requirements analysis and design phases
Project Management
Project lifecycle management
Agile framework
Budget administration
Program oversight
Negotiation
Creative Cloud proficiency
System design
Accomplishments
- Implemented SAP SuccessFactors as the unified HRMS platform within 6 months of Group formation, enabling Group HR to quickly and efficiently develop and implement group policies, incurring a savings of AED 1.4 million per annum.
- Implemented a Payment Gateway enabled Used Cars Website, integrated with Autoline, the back-end Automotive Dealership Stock Management and Transaction Processing System. Increased Vehicle Bookings by upto 18 per month in the first 4 month.
- Designed the integration architecture of Autoline with Seriti (Finance and Insurance System), reducing Application Processing effort from 4 man-hours to 10 minutes.
- Designed the integration architecture of Securities Trading Platform with backend ERP to reduce Customer Account Reconciliation effort from 8 man-hours 30 minutes.
- Engaged closely with Mercedes-Benz team to develop the Middle East specific Blue Print of their world-wide “Best Customer Experience” program, including: first-in-Industry roll-out of Salesforce integrated live with Autoline and Connected Car systems.
- Developed the Integration Strategy of Mercedes-Benz Global Ordering System with Autoline, providing real-time updates and reducing Special Order confirmation from 3 weeks to 2 days.
- Introduced RPA Platforms within Automotive, Real Estate and Trading Divisions Business Operations. Benchmark Time saving for accepting a process automation project was 400%.
Certification
Business Collaboration in the Modern Workplace, LinkedIn Learning and PMI -Nov 2021
Timeline
Process Digitilisation Leader
Feynman Consulting Group
11.2020 - Current
MBA - Finance And Operations
SP Jain Centre of Management
07.2007 - 12.2009
Group IT Operations Manager
Gargash Enterprises
06.2001 - 07.2020
Network Engineer
Gargash Enterprises
01.2001 - 07.2008
Systems Administrator
Tiger Steel Engineering
06.1997 - 10.2000
Technical Consultant
Graham InfoTech Pvt Ltd
04.1995 - 05.1997
Sr. Faculty
Aptech Computer Education
03.1994 - 03.1995
Bachelor of Engineering - Computer Technology
Yeshwantrao Chavhan College of Engineering
06.1989 - 04.1993