Ruth Kwikiriza
Dubai,
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted sales. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Part-time Sales Associate
Adidas
11.2024 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Building relationships with customers to encourage repeat business.
- Managing returns, exchanges and refunds in accordance with store policy.
- Preparing merchandise for sales floor by pricing or tagging.
- Help customers locate products and checked store system for merchandise at other sites.
- Answer customer questions about sizing, accessories, and merchandise care.
- Provide positive first impressions to welcome existing, new, and potential customers.
- Rotate stock and restocked shelves to maintain product availability and store appearance.
- Engage with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Monitor sales trends to adjust sales strategies and meet changing customer demands.
Sales Associate
AlShaya Group LLC
Dubai, UAE
11.2020 - 11.2023
- Collaborated effectively with team members to meet sales targets
- Maintained knowledge of current sales promotions helping customers make informed buying decisions
- Built strong relationships with regular customers for repeat business
- Improved customer service by efficiently handling queries and complaints
- Demonstrated products effectively leading to increased sales conversions
- Managed till operations smoothly, reducing waiting time for customers
- Learnt about new products quickly, providing comprehensive guidance to customers
- Addressed customer needs promptly, resulting in positive feedback and loyalty
- Ensured stock replenishment in a timely manner to maintain product availability
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities
- Assisted customers in locating specific items to boost satisfaction
- Maintained knowledge of products and features to provide recommendations to customers
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations
- Prepared invoices for customers with large orders or special sales types
Education
Bachelor Of Business Administration - Business Administration
Makerere University of Business school
Kampala02.2018
Skills
- Sales target achievement
- Brand awareness promotion
- Strong empathy
- Point-of-sale expertise
- Promotion implementation
- Product knowledge
- Confident communicator
- Visual merchandising
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Reliable and punctual
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Store opening and closing
- Cash handling accuracy
- Stocking and receiving
Languages
English
Bilingual or Proficient (C2)
Timeline
Part-time Sales Associate
Adidas
11.2024 - Current
Sales Associate
AlShaya Group LLC
11.2020 - 11.2023
Bachelor Of Business Administration - Business Administration
Makerere University of Business school