RUTH WANJIRU MBOGO
Dubai
Summary
Friendly Waitress Assistant with knack for providing exceptional customer service and creating welcoming atmosphere. Skilled in handling busy shifts, coordinating with kitchen staff, and ensuring timely delivery of orders. Recognised for improving table turnover rates and enhancing guest satisfaction through attentive service and positive demeanour.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
Work history
Waitress assistant
Al Suedi Restaurant
Dammam, Saudi
2024.06 - 2025.02
- Supported inventory management by maintaining accurate stock records of supplies.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Alleviated workload of wait staff through diligent assistance.
- Assisted in food preparation, ensuring prompt service during busy times.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
Waitress assistant
Ruiru Rainbow Resort Restaurant
Ruiru, Kenya
2023.01 - 2023.06
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Facilitated smooth operations by setting up tables and booths.
- Ensured customer satisfaction by addressing queries and complaints promptly.
Live-In nanny
Makungu Outsourcing
Tabuk, Saudi
2022.01 - 2022.12
- Maintained a clean and healthy environment for the family by performing light housekeeping duties.
- Liaised with parents regularly about the child's progress and behaviour at home.
- Accompanied children on outings, ensuring their safety and enjoyment.
- Promoted emotional well-being by establishing a nurturing atmosphere.
- Offered comfort during distressing times, providing emotional support.
- Established effective after-school routine by preparing meals in advance, maximising time for play and homework.
Education
Certificate - Hospitality
Thika Technical Institute
2019.04 - 2019.11
Certificate - Basic Computer
Kamwangi Technical
2018.01 - 2018.05
Certificate - Secondary Education
Munyu Girls High School
2014.01 - 2017.11
Certificate - Primary Education
Muthurumbi Primary School
2006.01 - 2013.11
Skills
- Basic mathematics
- Sales persuasion
- Special diet awareness
- Strong memory capacity
- Beverage serving
Personal Information
Languages
English
Swahili
Custom
6,2
Timeline
Waitress assistant
Al Suedi Restaurant
2024.06 - 2025.02
Waitress assistant
Ruiru Rainbow Resort Restaurant
2023.01 - 2023.06
Live-In nanny
Makungu Outsourcing
2022.01 - 2022.12
Certificate - Hospitality
Thika Technical Institute
2019.04 - 2019.11
Certificate - Basic Computer
Kamwangi Technical
2018.01 - 2018.05
Certificate - Secondary Education
Munyu Girls High School
2014.01 - 2017.11
Certificate - Primary Education
Muthurumbi Primary School
2006.01 - 2013.11