Ruth Warde
Dubai
Summary
A confident and assertive professional with excellent verbal and written communication skills, adept at preparing and delivering high-quality presentations, reports, and proposals. Highly organised with a keen attention to detail, capable of managing pressurised situations and meeting tight deadlines. Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook. Skilled in onboarding processes and conflict resolution, seeking to leverage these competencies in a dynamic work environment.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
Work history
HR Manager
GEMS International School
2014.05 - 2025.12
- Provide support to the CEO/Head of School in the recruitment of all school-based positions
- Manage the full process for the recruitment of teaching and non-teaching positions, including advertising, shortlisting and screening candidates, interviews and communicating with candidates throughout the process.
- Prepare employment contracts
- Coordinate the preparation of the Ministry of Labour offer letter and contract process with the Government Relations Officer.
- Coordinate Visa and Emirates ID process.
- Ensure that safeguarding protocols are strictly adhered to throughout the onboarding process.
- Ensure that Employee Relations cases are documented on DAX.
- Liaise with travel department to book travel for new employees.
- Conduct new hire inductions
- Give guidance to ELT members regarding salary scales
- Design and conduct new employee orientations to explain school policies and compensation and benefits programs.
- Coordinate the resolution of specific policy related and procedural problems and inquiries.
Administrative Assistant
Osteopathic Health Centres
Dubai
2013.01 - 2014.04
- Representing physicians by screening incoming telephone calls, recording and transmitting messages and arranging referrals to other health care providers
- Ensuring physician productivity by maintaining calendars and scheduling patient appointments and physician consultations
- Responding to all patient/client queries
- Meet and greet all visitors/clients on arrival in a professional and friendly manner
- Interviewing patients in order to complete documents, case histories and forms. i.e. Insurance forms
- Use word processing, spreadsheet, and other software applications to prepare reports, correspondence, invoices, Insurance documentation, case histories and medical records.
- Setup and coordinate meetings
- Sort incoming mail and faxes for distribution to the appropriate staff member
- Update and ensure the accuracy of the organisations database
Medical Administrator/PA
Medmark Occupational Healthcare
Limerick
2010.04 - 2012.02
- Responsible for performing secretarial duties and utilising specific knowledge of medical terminology and hospital, clinical, or laboratory procedures.
- Reading, monitoring and responding to doctors emails
- Managing each physician’s diary.
- Dealing with corporate businesses, insurance companies, brokers, hospitals and patients on a daily basis.
- Ensuring patient and client confidentiality is adhered to.
- Compiling and recording medical charts, reports, and correspondence.
- Ensuring that all reports are completed within the time frame provided.
- Responsible for training new staff members.
- Ensuring that employees are made aware of the company’s policies and procedures.
- Performing bookkeeping duties, preparing and sending financial statements and invoices and maintaining financial records.
- Assisting physicians with preparation of reports, speeches, articles and conference mate
Customer Service Assistant
Allied Irish Bank
Dublin
2008.12 - 2009.12
- Primarily dealing with Customer Queries.
- Responsibility for cash management and daily cash monitoring.
- Team development by presenting new banking products and services to staff on a rotation basis.
Bank Official. Private Banking Team
AIB Private Banking
Dublin
2006.12 - 2008.12
- Responsible for dealing with requests and enquiries from internal/external customers,including high net worth individuals.
- Providing technical advice to customers regarding their specific account queries and concerns.
- Ensuring that clients were dealt with in a confidential and courteous manner.
- Flexibility to take on different roles according to the needs of the team.
Education Placement. Global Treasury Department
AIB Capital Markets
Dublin
2004.01 - 2004.09
- Working as part of a team and assisting team members with daily financial checks.
- Dealing with Corporate, commercial and institutional customers on a daily basis.
Education
High School Diploma -
Salesians Secondary School
Fernbank, NCR Limerick 1995.01 - 2000.01
Certificate - Computer Technology
HSI College
Limerick 2000.09 - 2002.05
Diploma - Marketing
HSI College
Limerick 2002.09 - 2003.05
Bachelor of Business Studies Degree - Personnel Management, Enterprise Development
University of Limerick
Limerick, Ireland 2003.09 - 2005.05
Graduate Diploma - Entrepreneurship Management
University of Limerick
Limerick, Ireland 2005.09 - 2006.05
Skills
- Confident and assertive person, who is well presented and articulate
- Excellent verbal and written communication skills with the ability to prepare and deliver high quality presentations, reports and proposals
- Well organised with a high level of attention to detail, allowing me to deal with pressurised situations and tight deadlines
- Good knowledge of Microsoft Office programs in particular Word, Excel, PowerPoint and Outlook
- Onboarding processes
- Conflict resolution
REFERENCES
References available on request
INTERESTS
I am an avid reader and also enjoy music, travel, cinema, meeting new people and swimming.
Timeline
HR Manager
GEMS International School
2014.05 - 2025.12
Administrative Assistant
Osteopathic Health Centres
2013.01 - 2014.04
Medical Administrator/PA
Medmark Occupational Healthcare
2010.04 - 2012.02
Customer Service Assistant
Allied Irish Bank
2008.12 - 2009.12
Bank Official. Private Banking Team
AIB Private Banking
2006.12 - 2008.12
Graduate Diploma - Entrepreneurship Management
University of Limerick
2005.09 - 2006.05
Education Placement. Global Treasury Department
AIB Capital Markets
2004.01 - 2004.09
Bachelor of Business Studies Degree - Personnel Management, Enterprise Development
University of Limerick
2003.09 - 2005.05
Diploma - Marketing
HSI College
2002.09 - 2003.05
Certificate - Computer Technology
HSI College
2000.09 - 2002.05
High School Diploma -
Salesians Secondary School
1995.01 - 2000.01