Rutvij Makwana

• Responsible for all aspects of Program Management for EMEA and India Region for AWF/Contingent workers.

• Working closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing the VMS tool to ensure smooth service delivery.

• Maintaining quality client service and day to day operations with a focus on meeting contractual deliverables and ensuring an effective and proactive communication with internal/external stakeholders

• Implement new processes or enhance current processes to strengthen efficiencies

• Embrace a continuous improvement and consultative approach to continually add value to our community of hiring managers for an optimal customer experience

• Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently

• Facilitate the fulfillment of temporary requisitions through VMS system and efficiently manage the relationship/interaction of staffing suppliers and hiring managers

• Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success

• Anticipate, resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing supplier

• Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete VMS records

• Handle critical Employee Relations issues, requesting support and guidance as required

• Anticipate, resolve and follow-through, in a timely manner, all issues related to the worker

• Manage Magnit Direct contractors

• Responsible for Quarterly Business Reviews with all Suppliers involved in Program.

• Train Hiring Managers, Suppliers/Vendors and Contractors as needed on VMS/SAP FG.

• Spearheaded onboarding and offboarding processes, recognized for minimizing disruption and ensuring compliance with company standards.

• Responsible for handling a team of Recruiters and working closely with team to maximize closures of requirements (Target oriented).

• Interacting with multiple departments head to line up goals, resolving different issues on day to day basis and make sure customer service deliver on time.

• Measuring 100% recruiter’s performance on periodical basis

• Identify areas of improvement in work processes and implement the same

• Ensure faster TAT's for sourcing, submittal, closures and billing

• Ensure proper distribution of open requirements so that all recruiters are optimally utilized

• Design and monitor Requirements to Recruiters ratios.

• Enhance productivity levels of recruiters. Mentoring and guiding them in their day to day transactions.

• Involved into HR Interviews, Salary and Notice Period Negotiations as per the delivery expectations.

• Planning of Weekend and Weekday interviews in advance to close the positions.

• Maintaining all weekly, quarterly, yearly recruitment related MIS.

• Delivered weekly hiring performance reports and crafted strategic plans for forthcoming recruitment activities based on analytical insights.

• Being a Team Lead, my responsibility was to train, guide, motivate and achieve team targets.

• Responsible for team targets, maintain fill/drop ratio, profit margins, maintaining client guidelines and to prepare future team leaders.

• Leading the team of 8 recruiters.

• Mentor junior/new recruiters on recruiting process, IT fundamentals, advanced sourcing techniques

• Requirement allotment/assigning to team.

• Working for multiple Direct Clients for IT and Non-IT Requirements (Dell, HCL, IBM, Wipro, Expedia, Amdocs, Icreon, Verizon, Tech Mahindra, Mastercard, Qualcom, Persistent etc)

• Participated in meetings with management to identify opportunities and communicating updates on the current recruiting progress and candidate status.

• Attending client calls and sharing updates.

Sr. Technical Recruiter

• Responsible for full life cycle recruiting of IT Professionals for contract and contract to hire positions. This included sourcing, screening, scheduling and preparing candidates for interviews, salary/rate negotiation, preparing offer letter and initial paperwork, and preparing candidates for their first day of employment.

• Managed Jr. technical recruiters team size 2

• Utilized internal database as well multiple Job Portals (Naukri, Monster, Shine etc.) to recruit the IT potential consultants for Direct Clients.

• Experienced with complete recruiting process from Screening, Submissions, Interview set up, Hire process, payrolls, benefits etc.

• Working for multiple clients for IT requirements (IBM, Accenture, JPMC, PNB etc.)

• Assist and educate candidates looking for job

• Respond to the queries through phone or by sending mail

• Analyze and Submit the qualified candidates in the open position

• Integrated detailed documentation procedures for candidate interactions, improving process transparency and accuracy.

• Solving customer’s queries online and guiding them through online order process.

• Managing team for different process. Communicating with client on daily basis learning their process and then train others for the same.

• Sending daily reports for each individual. Calling US, and Canadian clients for offering the services and get them register with Office Beacon.

• Coordinated collaboration between teams to adhere to client project deadlines, resolving any disruptions.