Ruwani Nilakshika Madawala
Fujairah
Summary
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Multi-talented Sales Assistant confident at handling any store department. Talented at inventory and documentation management. Proven history taking on increased responsibility with enthusiasm and expertise.
Overview
6
6
years of professional experience
Work History
Restaurant Cashier
Domino's Pizza
01.2021 - 01.2022
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Maintained neat and clean shop floor and storage areas
- Processed refunds and exchanges at customer service desk.
- Used POS machines to scan items and process transactions.
- Consulted with customers to help with purchasing decisions.
- Protected customer purchases by wrapping and bagging item
RESTAURANT CASHIER
URBAN KITCHEN RESTAURANT
01.2016 - 01.2018
- Maintained clean, tidy and organised checkout areas.
- Packed purchased items properly to prevent damage to delicate products.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Processed payments by cash, cheque, or card to complete transactions.
- Consulted with customers to help with purchasing decisions.
CASHIER / SALESLADY
SADAF IRANIAN SWEET SHOP
01.2022 - I currently work here
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Packed purchased items properly to prevent damage to delicate products.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Maintained clean, tidy and organised checkout areas.
- Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and store zoning.
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Coordinated assistance for customer's special requests and service needs.
- Completed daily records updates to track sales and accurate payment totals.
- Advised customer of event policies and requirements for admission.
- Used POS machines to scan items and process transactions.
- Consulted with customers to help with purchasing decisions.
- Processed refunds and exchanges at customer service desk.
Education
Diploma of Higher Education - English
Sri Lankan National Youth Centre
Diploma of Higher Education - TV And Radio Presentation
Best Voice Media Academy
A-Levels - Arts
Rahula Central College
Certificate of Higher Education - Arts
Madawala Junior School
Skills
- Time management
- Team player
- Credit and cash transactions
- Customer assistance
- Store merchandise handling
- Cleaning standards
- Product recommendations
- Excellent verbal communication
- Professional appearance
- Cash register operation
- Customer greeting
- Customer order recording
- Cash drawer balancing
- Order packing
- Issue resolution
- Cash counting machine operations
- Goods bagging
- Customer service
- Stock counting
- Sales techniques
- Cash management
- Hardworking
- Do inventory
- Multitasking
- Customer handling
Languages
English
Upper intermediate
B2
Arabic
Elementary
A2
Sinhala
Proficient
C2
Hobbies and Interests
- Singing
- Play violin and harmonium
- Do cross stitch arts
- Home gardening
- Reading books
Timeline
CASHIER / SALESLADY
SADAF IRANIAN SWEET SHOP
01.2022 - I currently work here
Restaurant Cashier
Domino's Pizza
01.2021 - 01.2022
RESTAURANT CASHIER
URBAN KITCHEN RESTAURANT
01.2016 - 01.2018
Diploma of Higher Education - TV And Radio Presentation
Best Voice Media Academy
A-Levels - Arts
Rahula Central College
Certificate of Higher Education - Arts
Madawala Junior School
Diploma of Higher Education - English
Sri Lankan National Youth Centre
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