RUWAN LAKSHITHA KANSAYAGE
ABU DHBAI-UAE
Summary
Reliable Shift Leader with 7 years in Food And Beverage industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Americana Kuwait Food Company
01.2016 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Sales Associate
Keels Super Super Market
12.2013 - 12.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor Of Arts - Art History
St.Servatius College
Sri Lanaka07.2012
Skills
- Register Preparation
- Labor and Food Cost Control
- Annual Performance Reviews
- Team Meetings
- Collaborate Cross-Functionally
- Production Preparation
- Business Analysis
- Operations Management
- Effective Listening and Communication
- Active Learning
- Hiring and Training
- Adaptable Style
- Staff Development
- Productivity Performance
- Staff Scheduling
- Station Preparation
Certification
- Certified Shift Supervisor , Americana Kuwait Food Company UAE - 2020
- Business management, Americanana Kuwait Food Company UAE - 2019
- Essential Food Safety Certificate - ABU DHBAI Agricultural And Food Safty Authority 2022
Timeline
Shift Supervisor
Americana Kuwait Food Company
01.2016 - Current
Sales Associate
Keels Super Super Market
12.2013 - 12.2015
Bachelor Of Arts - Art History
St.Servatius College
- Certified Shift Supervisor , Americana Kuwait Food Company UAE - 2020
- Business management, Americanana Kuwait Food Company UAE - 2019
- Essential Food Safety Certificate - ABU DHBAI Agricultural And Food Safty Authority 2022
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