Reliable Shift Leader with 7 years in Food And Beverage industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Americana Kuwait Food Company
01.2016 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Sales Associate
Keels Super Super Market
12.2013 - 12.2015
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Education
Bachelor Of Arts - Art History
St.Servatius College
Sri Lanaka
07.2012
Skills
Register Preparation
Labor and Food Cost Control
Annual Performance Reviews
Team Meetings
Collaborate Cross-Functionally
Production Preparation
Business Analysis
Operations Management
Effective Listening and Communication
Active Learning
Hiring and Training
Adaptable Style
Staff Development
Productivity Performance
Staff Scheduling
Station Preparation
Certification
Certified Shift Supervisor , Americana Kuwait Food Company UAE - 2020
Business management, Americanana Kuwait Food Company UAE - 2019
Essential Food Safety Certificate - ABU DHBAI Agricultural And Food Safty Authority 2022
Timeline
Shift Supervisor
Americana Kuwait Food Company
01.2016 - Current
Sales Associate
Keels Super Super Market
12.2013 - 12.2015
Bachelor Of Arts - Art History
St.Servatius College
Certified Shift Supervisor , Americana Kuwait Food Company UAE - 2020
Business management, Americanana Kuwait Food Company UAE - 2019
Essential Food Safety Certificate - ABU DHBAI Agricultural And Food Safty Authority 2022
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