Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Languages
Timeline
Generic
Ryan Das

Ryan Das

HR Manager
Dubai,DU

Summary

Dynamic and results-oriented Human Resources professional with over 12

years of experience in managing core HR functions, including recruitment,

employee relations, performance management, policy implementation,

and compliance. Proven track record in supporting organizational goals by

aligning HR strategies with business objectives. Adept at handling end-to-end talent acquisition, driving employee engagement initiatives, and

ensuring statutory compliance. Strong interpersonal and leadership skills

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Manager - HR

Teleperformance India Pvt Ltd
Gurgaon, Haryana
10.2023 - 06.2025
  • Recruitment & Talent Acquisition: Develop and execute recruitment
    strategies. Coordinate with department heads for manpower planning.
    Oversee the end-to-end hiring process including onboarding
  • Employee Relations & Engagement: Foster a positive work culture.
    Handle grievances, conflicts, and disciplinary actions. Organize employee
    engagement programs and surveys.
  • Performance Management: Implement performance appraisal systems.
    Guide managers on performance review processes.
  • HR Policies & Compliance: Develop and update HR policies in line with
    labor laws. Ensure compliance with statutory and legal requirements.
    Maintain employee records and documentation.
  • Compensation & Benefits: Design competitive salary structures and
    benefits packages. Conduct benchmarking and salary reviews. Manage
    payroll processes and incentive schemes.
  • Workforce Planning & Strategy: Align HR strategy with organizational
    goals. Support succession planning and leadership development.
    Monitor workforce metrics and analytics.
  • Exit & Offboarding Management: Oversee smooth exit processes.
    Conduct exit interviews and analyze feedback. Ensure full and final
    settlements and documentation

Assistant Manager - HR

PCITS Pvt. Ltd
Gurgaon, Haryana
04.2013 - 10.2024
  • Domain: B2B right-party contact transfer and lead generation process.
  • Recruitment & Hiring.
  • Employee Relations & Engagement.
  • Performance Management.
  • Training & Development.
  • HR Policies & Compliance.
  • Compensation & Benefits Management.
  • Exit & Offboarding Management

Associate – Operations

IMSI INDIA Private Ltd.
02.2011 - 03.2013
  • Domain: Third Party Collections Process.
  • Worked in the Right Party Contact Transfer process.
  • Transferred debt collection calls to clients for validation and confirmation of payments.
  • Worked as a skip tracer in a third-party collections process.
  • Tracking of debtors, and updating the files.
  • Covering up more than 100 files on a daily basis.
  • Handled a team of 10 agents.
  • Keeping track of daily collections.
  • Domain: Debt Collection Process.

Accounts Executive

Astra Business Services
08.2009 - 01.2011
  • Domain: Debt Collection Process (Third Party)
  • Worked as an accounts executive in a third-party collections process.
  • Handled credit cards and medical bills.
  • Maintaining Leads for the Team.
  • Leads distribution and alignment to the concerned account executives.
  • Keeping track of payment orders.
  • Maintaining the team’s daily payment tracker.
  • Following up on the declined payments.

Education

MBA - Human Resource Management

Punjab Technical University
Dehradun
04.2012 - 04.2014

B.com - Commerce

D.A.V Pg College
Dehradun
04-2011

High School Diploma -

Scholars Home Sr. Secondary School
Dehradun
03-2008

Skills

  • People management
  • Data Management
  • Target-Oriented
  • Analytical thinking
  • Coaching and mentoring
  • Team motivation
  • Hiring and Recruitment
  • Succession planning
  • Risk management

Personal Information

  • Date of Birth: 17th Dec, 1990
  • Nationality: Indian
  • Marital Status: Single
  • Passport Number: # R1688296, Exp. Date: 31/08/2027
  • Visa Status : On Visit

Accomplishments

  • Received Best AM HR Award 2 times for Hiring and Retention.
  • Led Company-Wide HR Digital Transformation.
  • Achieved 100% Statutory Compliance.
  • Handled new projects
  • Improved Operational Efficiency.
  • Succession Planning: Employee Development

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Assistant Manager - HR

Teleperformance India Pvt Ltd
10.2023 - 06.2025

Assistant Manager - HR

PCITS Pvt. Ltd
04.2013 - 10.2024

MBA - Human Resource Management

Punjab Technical University
04.2012 - 04.2014

Associate – Operations

IMSI INDIA Private Ltd.
02.2011 - 03.2013

Accounts Executive

Astra Business Services
08.2009 - 01.2011

B.com - Commerce

D.A.V Pg College

High School Diploma -

Scholars Home Sr. Secondary School

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