Saad Akhlaq Hajwani
Dubai,United Arab Emirates
Summary
Dynamic professional with expertise in customer relations and service, leveraging strong product knowledge and relationship management skills to drive lead generation and enhance client satisfaction. Demonstrates exceptional time management and a creative mindset to deliver innovative solutions. Committed to advancing career goals by fostering meaningful connections and optimizing customer experiences.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
Work history
OPERATIONS ASSISTANT
JMBR COURIER SERVICES LLC
Dubai
07.2023 - 07.2025
- Generated reports as required, aiding decision-making process.
- Handling DHL, Aramex & Emirates Post Shipment.
- Working as an Operations Team Member.
- Customer Services Representative.
- Maintaining Monthly Report for International Shipment.
- Booked Shipment for International delivery Using DHL Portal.
- Managing 150 Calls in a Day (Outgoing & Incoming).
- Managing International customer.
Education
Bachelor of Commerce - Commerce
SIES COLLEGE OF ARTS SCIENCES & COMMERCE
06.2016 - 04.2021
High School Diploma - Commerce
DYAN DEEP VIDYA MANDIR COLLEGE OF COMMERCE & SCIENCES
06.2016 - 03.2018
Secondary School - undefined
M.I. HAJWANI ENGLISH MEDIUM SCHOOL
06.2005 - 03.2016
Skills
- Product knowledge
- Customer service
- Relationship Management
- Time Management
- Creative Mindset
- Supply chain understanding
Languages
English
Hindi
Marathi
Custom
- Playing Cricket
- Watching Football
- Fishing
- Swimming
Timeline
OPERATIONS ASSISTANT
JMBR COURIER SERVICES LLC
07.2023 - 07.2025
Bachelor of Commerce - Commerce
SIES COLLEGE OF ARTS SCIENCES & COMMERCE
06.2016 - 04.2021
High School Diploma - Commerce
DYAN DEEP VIDYA MANDIR COLLEGE OF COMMERCE & SCIENCES
06.2016 - 03.2018
Secondary School - undefined
M.I. HAJWANI ENGLISH MEDIUM SCHOOL
06.2005 - 03.2016
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