Saad Elamir

• Held daily face to face meetings with customer to resolve their issue.
• Developed long-lasting relationships with key clients, ensuring client retention and loyalty.
• Trained junior team members on monthly basis, fostering a positive work environment conducive to professional growth and familiarity with the service provided inside the company.
• Collaborated with different departments among cross-functional teams (including legal team, leasing, finance, mortgage, handover, IT, hotel management, recovery, and facility management to resolve clients issues' instantly.)
• Dealt with critical cases and escalations of clients while providing the right solution.

Light Railway Transit (LRT) 10th Of Ramadan Project.

Scope of work: Installing all of the Electric Substations to feed the train. (Egyptian National project)

Project contractors: Avic Intel (中航国际) ，CREC（中国中铁），CREC NO5 Group（中铁五局）。

Senior Chinese ⇆ Arabic translator [Interpreter] & Coordinator

• Attended meetings for interpreting purposes (contracting discussions, technical matters, negotiations, etc.)
• Provided parties with clear and exact interpretations of verbal communications.
• Assisted the project manager to communicate with Chinese contractors to finalize the work and aligned with both parties to fix financial issues.
• Helped the Site manager to communicate with the Chinese contractors to finish all the site issues.
• Coordinated with the project departments such as (Technical, Quality control, Testing, etc.) to solve all the problems related to Chinese contractors.
• Aligned between the consultant and the Chinese contractors.

• Analyzed various market segments.
• Found the right Business Partner and coordinated with the management to select the suitable choice.
• Made evaluations and negotiated with partners
• Designed the new cross-border logistics solutions. (while coordinating with other departments)
• Enhanced product performance by conducting thorough market research and competitor analysis.
• Tested and analyzed the test results to ensure the logistics product efficiency.
• Tested the products before its launch and forecast performance in individual channels.

• Provided high-quality translations for a diverse range of content, ensuring accurate language interpretation and cultural relevance.
• Adapted translations to fit on-screen text limitations while preserving the meaning of the original content.
• Contributed to increased viewer satisfaction by delivering precise subtitle translations that aligned with the original dialogue''s tone and intent.
• Improved translation accuracy by conducting thorough research on specific industry terminology and cultural nuances.

• Assisted potential client in introducing the company products.