Summary
Overview
Work history
Education
Skills
LANGUAGE SKILLS
References
VISA STATUS
Timeline
Generic
Saad Shah

Saad Shah

Dubai,United Arab Emirates

Summary

Enthusiastic and customer-focused professional with 5 years of experience in sales, client service, and tourism operations. Skilled in communication, problem-solving, and handling diverse customer needs with patience and professionalism. Proven ability to deliver exceptional guest experiences, resolve issues promptly, and work effectively in fast-paced, multicultural environments. Fluent in English with strong teamwork and organizational skills, ready to contribute to a world-class cabin crew team.

Overview

8
8
years of professional experience
2020
2020
years of post-secondary education

Work history

Travel desk executive

Ultimate Destination Tourism
Dubai
05.2024 - 09.2025
  • Delivered premium travel assistance to clients, specialising in UAE destinations.
  • Resolved customer inquiries promptly, providing tailored solutions for last-minute requests.
  • Established strong relationships with UAE vendors to secure competitive rates and exclusive packages.
  • Provided efficient customer service, managing challenging situations effectively.
  • Increased customer satisfaction through timely issue resolution.
  • Completed customer orders accurately and swiftly.

Assistant Supervisor

ATS Gym
Swabi, Pakistan
01.2023 - 12.2023
  • As a Assistant Supervisor at ATS Gym in Swabi, KPK, Pakistan, I handle customer interaction, sales activities, product knowledge, sales targets, and team leading responsibilities

Assistant Program Coordinator

Grow up Build Confidence Peshawar
Peshawar
03.2021 - 12.2022
  • Assistant Program Coordinator at Grow up Build Confidence Peshawar

Sales Executive

The Galleria Company
Peshawar
01.2019 - 01.2020
  • Resolved customer queries and complaints, ensuring high levels of customer satisfaction.
  • Maintained comprehensive product knowledge to support sales activities and meet targets.
  • Achieved sales goals by actively engaging with customers and promoting products.

Data Entry Operator

HB International
01.2018 - 12.2019
  • Responsible for meeting the prospects/presenting and demonstrating the product
  • Responsible for selling products and meeting customer needs
  • Responsible for helping customers find items in our warehouse
  • Responsible for providing customers with information about items
  • Responsible to build and manage the sale pipeline

Education

S.S.C - Science

Board of Intermediate & Secondary Education Pakistan

Bachelor of Science (BS) - Economics

University of Swabi
01.2018 - 01.2022

F.Sc - Pre-Engineering

Board of Intermediate & Secondary Education Pakistan

Skills

  • Microsoft Office
  • Microsoft Excel
  • Calm under pressure
  • Communication skills
  • Public speaking
  • Team building
  • Problem-solving

LANGUAGE SKILLS

Mother tongue(s): Urdu
Other language(s): English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

References

Reference will be provide on demand

VISA STATUS

Employment Visa

Timeline

Travel desk executive

Ultimate Destination Tourism
05.2024 - 09.2025

Assistant Supervisor

ATS Gym
01.2023 - 12.2023

Assistant Program Coordinator

Grow up Build Confidence Peshawar
03.2021 - 12.2022

Sales Executive

The Galleria Company
01.2019 - 01.2020

Data Entry Operator

HB International
01.2018 - 12.2019

Bachelor of Science (BS) - Economics

University of Swabi
01.2018 - 01.2022

F.Sc - Pre-Engineering

Board of Intermediate & Secondary Education Pakistan

S.S.C - Science

Board of Intermediate & Secondary Education Pakistan
Saad Shah