Experienced property professional with focus on sales and client relationship management. Drive sales growth by leveraging market insights and strong negotiation skills. Facilitate smooth transactions through excellent communication and problem-solving abilities.
Overview
14
14
years of professional experience
Work history
Property sales consultant
Reportage Development LLC
Dubai, U.A.E
02.2024 - Current
Facilitated sales of residential and investment properties in Dubai.
Assisted clients in identifying potential property investment opportunities.
Conducted property presentations detailing payment plans and investment advantages.
Addressed client inquiries and provided support during the sales process.
Coordinated documentation including booking forms and payment procedures.
Generated leads through referral calls and networking events.
Established relationships with clients and brokers.
Followed up with prospective buyers to support sales objectives.
Updated customer information in CRM systems.
Increased property sales through relationship building with potential buyers.
Successfully sold properties using engaging sales pitches.
Counselled new buyers to improve sales opportunities.
Real Estate
Freelancer
Dubai
01.2022 - 12.2023
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Handling the complaints and manage the customer expectations on time.
Analysed economic trends affecting real estate prices, ensuring up-to-date knowledge for accurate evaluations.
Real Estate Consultant
Zameen.com
Dubai
02.2020 - 01.2022
Handling International clients and doing zoom, indoor and outdoor meetings with client for Pakistan property investment.
Senior Customer Care
Sharaf DG (Retail)
Dubai
04.2014 - 12.2019
Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery, and customer specifications to their managers.
Web chat Team Leader
Telenor
Lahore
02.2012 - 03.2014
Work under Malaysian project and handling the team by providing web chat services to the Malaysian Prepaid and postpaid clients.
Informing clients through emails also by explaining procedures, answering questions, providing information.
Education
Bachelors - commerce
Punjab University
Skills
Leadership and communication
Computer literacy
Problem analysis and solving
Land registry procedures
Client confidentiality
Financial budgeting and planning
Real estate marketing
Property valuation
Mortgage process
Buyer motivation understanding
Investment strategy
Market trend analysis
Sales negotiation
Strategic selling
LANGUAGES
English Full Professional Proficiency
Urdu Full Professional Proficiency
HONOR AWARDS
Best Customer Service Sharaf DG
STRENGTHS
Problem-Solving
Team Leader
Focuses on the problem as stated and tries to synthesize information and knowledge to achieve a solution.
Leadership
Team Leader
Ability to motivate people toward a goal, which
Contacting to the suppliers to get the replacement or repaired items on time. Handling Sharjah DED Complaints.
Accomplishments
Best Performer in Sales – Awarded for exceeding sales targets and delivering exceptional performance.