Saba Qamar Zaman
Sharjah ,United Arab Emirates
Summary
Accomplished professional with expertise in management, project management, and data analysis. Proficient in customer relationship management systems and the Microsoft Office suite. Adept at reporting and documentation, maintaining office records, and enhancing operational efficiency. Committed to leveraging skills to drive organisational success and achieve career growth.
Overview
10
10
years of professional experience
Work History
Administrator
EFA School System
Hafizabad , Pakistan
01.2020 - 07.2024
- Organised important company meetings, leading to improved communication across departments.
- Assisted senior administrators to effectively coordinate large-scale events.
Customer service representative
Jinnah llc
Hafizabad , Pakistan
09.2018 - 12.2019
- Participated in team meetings sharing best practices for improving service delivery.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Assisted customers in making informed decisions by providing detailed product information.
Coordinator of administrative services
Jinnah Scholars Inn
Hafizabad , Pakistan
01.2015 - 12.2017
- Created detailed schedules to streamline work processes.
- Streamlined team communication by implementing effective coordination strategies.
Education
Master of Arts - English language and literature
Punjab University of lahore
Pakistan 2016 - 2018
Bachelor of Education - Education and Management
Allama iqbal open University of Islamabad
Pakistan 2021 - 2023
Bachelor of Science - Computer
Punjab University of Lahore
Pakistan 2013 - 2015
Associate's degree - Commerce
Asia College of commerce
Hafizabad 2010 - 2012
Skills
- Management
- Customer relationship management systems
- Microsoft office suite proficiency
- Project Management
- Reporting and documentation
- Maintaining office records
- Data analysis
Languages
English
Advanced
Urdu
Native
Timeline
Administrator
EFA School System
01.2020 - 07.2024
Customer service representative
Jinnah llc
09.2018 - 12.2019
Coordinator of administrative services
Jinnah Scholars Inn
01.2015 - 12.2017
Master of Arts - English language and literature
Punjab University of lahore
2016 - 2018
Bachelor of Education - Education and Management
Allama iqbal open University of Islamabad
2021 - 2023
Bachelor of Science - Computer
Punjab University of Lahore
2013 - 2015
Associate's degree - Commerce
Asia College of commerce
2010 - 2012
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