Sabeeha Mohd Sulaiman

A highly skilled professional with expertise in customized banking software, including Flex Cube System, Oracle Applications, Forex, Finacle, and Swift. Proficient in MS Office applications and adept at product knowledge and integration. Demonstrates strong understanding of regulatory standards and excels in interpersonal effectiveness and influential communication. Committed to leveraging skills to drive innovation and efficiency within the financial sector.

Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.

Hardworking operations Manager brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Dedicated Manager highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

• D., Manoharan, Operations Officer, HSBC, Dubai, United Arab Emirates, Dubai, United Arab Emirates
• Adil, Supervisor – Remittance, NBF, United Arab Emirates, United Arab Emirates
• Mohammad, Aslam, Remittance Supervisor, Barclays, United Arab Emirates, United Arab Emirates
• Elham, Al Gharbi, Manager Operations, /067066666 Ext 836, NBQ, United Arab Emirates, United Arab Emirates
• Mohanan, Pillai, Asst Manger Operations, /067066666 Ext 502, NBQ, United Arab Emirates, United Arab Emirates
• Taleb, CPU Manager, /067066666 Ext 721, NBQ, United Arab Emirates, United Arab Emirates
• Dinesh, Kumar, Standard Chartered bank , Trade Operations

• Gained outstanding experience in banking industry and was able to achieve a consistent career growth for demonstrating excellent performance towards job profile.
• Received Best Student Award in Emirates EIBFS for Induction and Advanced Programming in Banking

• MS Office Training, Masafi Computers, Dubai, United Arab Emirates (June 2002)
• Mawred Advanced Program, The Emirates Institute for Banking & Financial Studies in collaboration with the National HR Development & Employment Authority (2004)
• Anti Money Laundering two days programme in The Emirates Institute for Banking & Financial Studies.

• Banking Functions - Remittance ane Trade operations
• Responsible for supervising the REM pre-processing and remittances activities whilst effectively handling remittances customers in the branch.
• Handle remittances in all currencies from local & overseas correspondent banks. Liaise with the same regarding enquiries coming from the customers.
• Accountable for overseeing inward-outward remittances, traveller’s cheques, foreign bills collections, currency purchase-sales and telex transfers.
• Scrutinize inward payments for authenticity, cover and approval of inward transfer posting, local telegraphic and foreign currency transfers.
• Keep abreast of money market as basis for fixing the rate.
• Monitor the verification and processing of foreign currencies received from local branches and overseas correspondent banks. Attend to customer enquiries and respond accordingly.
• Supervise the processing of internal transfers, ORM TT’s, preparation swift messages (MT202, MT103 & MT101) for TT’s, DD issuance, cancellation and fix deposits.
• Verify signature and all details in the TT’s; generate FX/Cash Flow Reporting, and manage DD/COC cancellation. Provide assistance in processing internal transfers.
• Coordinate the preparation of PCS for central bank payments, salaries / SI, clean bill, etc.
• Checking, opening and Verifying accounts
• Activation of Dormant and Inactive Account, A/c closure
• Requesting of new ATM cards for new accounts
• Preparing monthly MIS Closure, Activation, updating of Accounts and ATM activations processed on Daily basis
• Updating Error logs for Makers
• E -Banking
• Handling Trade operations products like import/ Export LC’s , Export collection and Export nego ,Lc documents, Gtee issuance in Arabic and translation.

• Customers salary credit on the same day on receipt from other banks which result in enhanced customer satisfaction.
• Comply with productivity / capacity utilization requirement whilst maintain enchased customer satisfaction levels at each district.
• Managed end-to end implementation process of productivity and service delivery measurement system, and ensure branches operate in the most efficient and cost effective platform to deliver optimal operational results.
• Build awareness among customers with special emphasis on flexibility, ease of operations, safety and security on the bank’s diversified range of products to meet client needs.
• Review existing client portfolios to ensure they are properly allocated according to their specific needs and the changing market conditions.
• Strengthen banks presence in the global market by providing clients with a high quality service proposition based on professional relationship management.

• Reading and travelling