Firstbit ERP
Sabeer Ahamed
Operations Manager
Dubai,UAE
Summary
Results-oriented business leader with more than 17 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
Languages
5
5
years of post-secondary education
16
16
years of professional experience
Work History
Operations Manager
Beauty Connection Spa
Dubai, Dubai
10.2017 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Partnered with vendors and suppliers to effectively manage and budget.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Investigated and resolved departmental non-conformances.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reviewed shift reports to understand current numbers and trends.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
HR Manager
Be Connected International General Trading LLC
Dubai, Dubai
04.2016 - 09.2017
- Monitored and handled employee claims, including performance-based and harassment incidents.
- Liaised between multiple business divisions to improve communications.
- Developed succession plans and promotion paths for all staff.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Supervised and mentored direct reports and developed talented HR teams.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Expanded operational bases and increased revenues by developing and integrating business plans.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
Finance Operations Manager
BCI Group of Investment Companies
Dubai, Dubai
10.2014 - 03.2016
- Evaluated competitor data and statistics to develop business investment strategy and drive growth.
- Created organizational structures to improve accounting and finance functions.
- Partnered with IT, business development and operations leadership to develop robust financial business plan with detailed benchmarks and action plans.
- Monitored supply chain and managed logistics functions for company.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Assisted in recruiting, hiring and training of team members.
Senior Accountant
Noble Advertising LLC
Dubai, Dubai
05.2008 - 09.2014
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Reviewed budgets, including capital appropriations and operating budgets, and communicated findings to senior management.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Drafted financial documents, including variance reports, regulatory filings and related schedules.
- Wrote financial statements and consolidations after reconciling general ledger accounts.
- Completed monthly payroll and maintained employee records.
- Prepared accounts for industry audits and supported audit process.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Supported monthly general ledger closing activities, including preparing journal entries and reconciliations.
- Updated general ledger with latest entries.
- Tracked and documented all expenses.
- Monthly Vendor aging analysis and identifying the Payment related problems
- Monthly customer aging analysis and identifying the problems related with Payment Receivable.
Accountant
Blue Berries Procurement LLC
Dubai, Dubai
04.2005 - 04.2008
- Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Accounts Receivable & Accounts Payable
Education
MBA - Finance
Alagappa University
Karaikkudi, India 05.2011 - 04.2013
Bachelor of Science - Computer Science
Jamal Mohamed College
Tiruchirappalli, India 05.1999 - 05.2002
Skills
Human Resources Oversight
Business Leadership
Employee Motivation
Team Leadership
Supplier Monitoring
Finance and Accounting Oversight
Administrative Management
Customer Service Management
Budget Control
Cost Reduction
Sales Tracking
Recruitment and Hiring
Department Oversight
Decision Making
Verbal and Written Communication
Business Forecasting
Market and Competitor Research
Price Structuring
Payroll Administration and Timekeeping
Inventory Tracking and Management
Database Maintenance
Advertising Campaign Development
Data Analysis
Purchasing Leadership
POS Terminal Operations
Software
Tally ERP
MS Dynamics
Timeline
Operations Manager
Beauty Connection Spa
10.2017 - Current
HR Manager
Be Connected International General Trading LLC
04.2016 - 09.2017
Finance Operations Manager
BCI Group of Investment Companies
10.2014 - 03.2016
MBA - Finance
Alagappa University
05.2011 - 04.2013
Senior Accountant
Noble Advertising LLC
05.2008 - 09.2014
Accountant
Blue Berries Procurement LLC
04.2005 - 04.2008
Bachelor of Science - Computer Science
Jamal Mohamed College
05.1999 - 05.2002