Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Custom
Timeline
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Sabita Kumari

Sabita Kumari

Dubai,UAE

Summary

Dynamic and empathetic professional with a strong foundation in analytical and interpersonal skills, complemented by exceptional communication abilities. Proficient in MS Office, HTML, and client relationship management, with a proven track record in strategic planning, contract negotiation, and key account handling. Adept at sales forecasting and fostering long-term client relationships through resilience, patience, and flexibility. Committed to leveraging skills in a challenging role that promotes growth and innovation.

Proactive and detail-orientated individual with excellent time management and communication skills. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work.

Knowledgeable account management professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.

Overview

13
13
years of professional experience

Work history

Account Executive & Branch Cashier

Redha Al-Ansari Exchange
Dubai, UAE
01.2019 - 02.2025
  • Day ensuring transactions are completed in an efficient manner with a high level of accuracy
  • Open / close branches as required and ensuring all tasks and checks are completed
  • Follow compliance procedures, company policies and abides by all health and safety guidelines as per company standards
  • Performs administrative tasks such as filing, generating reports and maintaining mail correspondence
  • Maintains a cash float and follows balancing and reconciling procedures; prepares daily 'end of day' sheet at the close of each business
  • Working for a bank engaging in international transactions
  • Receives business partner payments in foreign currencies and ensures we are correctly converted into U.S
  • Dollars
  • Facilitated training sessions to upskill junior team members.
  • Developed new strategies with a focus on customer retention.
  • Resolved client issues promptly, ensuring high levels of satisfaction.
  • Monitored competitor activity, staying ahead in the market competition.
  • Delivered presentations to potential clients, securing new business partnerships.

Relationship Officer

SBI CAP Securities Limited
10.2014 - 03.2018
  • Company Overview: State Bank of India
  • Portfolio management of investors and advising financial services offered by the Bank
  • Working with clients to help them make the right decisions with their accounts and explain the financial services on offer to them
  • Providing Mutual fund, insurance, Bond and share trading
  • Expected to identify possible and generate new business for the company
  • Setting up meetings with new clients
  • Researching the latest products and regulations
  • Looking for new sales opportunities
  • State Bank of India

Customer Service Executive

SBI CAP Securities Limited
05.2012 - 09.2014
  • Company Overview: State Bank of India
  • Portfolio management of investors and advising financial services offered by the Bank
  • Working with clients to help them make the right decisions with their accounts and explain the financial services on offer to them
  • Providing Mutual fund, insurance, Bond and share trading
  • Expected to identify possible and generate new business for the company
  • Setting up meetings with new clients
  • Researching the latest products and regulations
  • Looking for new sales opportunities
  • State Bank of India

Education

MBA - Finance & HR

Brij Mohan Institute of Management and Technology

Graduated - undefined

Bhimrao Ambedkar University
India, Bihar

Skills

  • Empathy
  • Analytical Skills
  • Interpersonal Skills
  • Communication Skills
  • Resilience
  • Patience
  • Flexibility
  • Optimism
  • MS Office
  • Internet Explorer
  • Email Communication
  • HTML
  • Client relationship management
  • Strategic planning
  • Contract negotiation
  • Key account handling
  • Sales forecasting

Languages

English
Advanced
Hindi
Native
Nepali
Upper intermediate

Personal Information

  • Place of birth: India (Bihar)
  • Father's Name: Ramnandan Yadav
  • Date of birth: 12/07/85
  • Gender: Female
  • Marital status: Married

Custom

I hereby declare that above mentioned all the things are true to my best of knowledge and belief.

Timeline

Account Executive & Branch Cashier

Redha Al-Ansari Exchange
01.2019 - 02.2025

Relationship Officer

SBI CAP Securities Limited
10.2014 - 03.2018

Customer Service Executive

SBI CAP Securities Limited
05.2012 - 09.2014

Graduated - undefined

Bhimrao Ambedkar University

MBA - Finance & HR

Brij Mohan Institute of Management and Technology
Sabita Kumari