SABITA RANA

• Managed incoming calls through multi-line telephone system to enhance efficiency.
• Supported operations during peak periods, ensuring effective high-pressure performance.
• Prepared and maintained meeting rooms for optimal presentation.
• Updated company brochures and promotional materials for prospective clients.

WORK EXPERIENCE

Front Desk Receptionist – IMR Commodities DMCC, Dubai (Oct 2022 – Present)

• Greet and assist 50+ clients and visitors weekly, ensuring welcoming experience
• Handle 100+ incoming calls and emails per week, directing inquiries efficiently
• Maintain office schedules and documentation for 15+ staff members, ensuring smooth daily operations
• Prepare meeting and training rooms for up to 10 sessions per week
• Monitor and restock office supplies, reducing shortages by 20%
• Respond promptly to client inquiries, achieving high client satisfaction ratings