SABITHA J
Athicode (PO),Palakkad
Summary
Motivated and proactive individual with good knowledge of customer service techniques and best practices. Friendly communicator, comfortable in fast-paced environments. Seeking opportunity to expand management skills within company supporting professional development.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
BRANCH RELATIONSHIP EXECUTIVE
SBI CARDS
PALAKKAD, INDIA
01.2022 - 01.2024
- Carried out day-to-day duties accurately and efficiently.
- Served customers to drive sales and deliver top-quality experiences.
- Leveraged strategic networking to create new business opportunities.
- Delivered high-quality results within budget and timeframe targets.
- Applied positive customer service approach to increase satisfaction levels.
- Displayed energy and enthusiasm in fast-paced environment.
RECEPTIONIST AND BILLING STAFF
EMKE SILKS
PALAKKAD, INDIA
06.2020 - 11.2021
- Kept reception area clean and neat to give visitors positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Scanned financial records, locating and correcting any errors.
- Completed customer orders with speed and accuracy.
E-Way Bill, E-Declaration
SUVIDHA KENDRA
VELANTHAVALAM, INDIA
06.2015 - 06.2020
- Applied positive customer service approach to increase satisfaction levels.
- Analysed data and information to identify issues and create tailored solutions.
- Oversaw daily operations to achieve high productivity levels.
Education
BA. ECONOMICS -
CO-OPERATIVE COLLEGE
CHITTUR, PALAKKAD 06.2012 - 05.2015
HIGHER SECONDARY EDUCATION -
GOVT. HSS
KOZHIPPARA, PALAKKAD 05.2010 - 04.2012
PRIMARY EDUCATION -
ST PAUL'S HIGHER SECONDARY SCHOOL
KOZHINJAMPARA, PALAKKADSkills
- Dedicated
- Focused and Result oriented
- Good Communication Skills
- Good team player
- Have good Inter-personal skills
- Hard working and punctual
- Customer-focused
- Sales strategy familiarity
- General sales administration
- Strategic planning
Languages
Tamil
Upper intermediate
Hindi
Beginner
Malayalam
Native
English
Elementary
Custom
All information in this resume is true and correct in accordance with facts and truths to the best of my knowledge.
Accomplishments
RECOGNITIONS:
* TOP PERFORMER among Branch Relationship Executives in SBI Cards - July'23 & January'23
* BEST SELLER for the sales performance in SBI cards - April'23
* TOP KYC SOURCER - DIGITAL in SBI Cards - June 2022
* RISING STAR AWARD for the exceptional performance in SBI cards - February'22
Timeline
BRANCH RELATIONSHIP EXECUTIVE
SBI CARDS
01.2022 - 01.2024
RECEPTIONIST AND BILLING STAFF
EMKE SILKS
06.2020 - 11.2021
E-Way Bill, E-Declaration
SUVIDHA KENDRA
06.2015 - 06.2020
BA. ECONOMICS -
CO-OPERATIVE COLLEGE
06.2012 - 05.2015
HIGHER SECONDARY EDUCATION -
GOVT. HSS
05.2010 - 04.2012
PRIMARY EDUCATION -
ST PAUL'S HIGHER SECONDARY SCHOOL
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