Sachin Kumar
Jebel Ali,Dubai
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
7
7
years of professional experience
Work History
Security officer
Farnek Services LLC
Dubai , United Arab Emirates
2020.11 - Current
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Patrolled facilities to prevent crime and unruly behaviour.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Signed in and issued passes to visitors and contractors.
Customer relationship officer
Ujjivan Small Finance Bank
Ropar , India
2019.05 - 2020.11
- Maintained excellent client satisfaction by providing in-depth support.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Handled in-person, email and mailed correspondence.
- Offered current, accurate advice on optional solutions for concerns.
CCTV operator
Max Speciality films Limited
Nawanshahr , India
2017.02 - 2019.03
- Worked in security control room to continuously monitor CCTV feeds.
- Provided high-quality CCTV evidence of crime and anti-social behaviour.
- Kept all logs, reports and records up to date and accurate, promptly completing updates.
- Operated and monitored all surveillance security systems and cameras within control room efficiently.
Education
High School Diploma - Commerce
Khalsa Senior Secondary School
Ropar,India April 2012 - 2013.03
Bachelor of Commerce - Commerce
Goverment College Ropar
Ropar,India April 2013 - 2016.05
Diploma In Computer Applications - Computer Application
Golden Computer Education
Ropar,India August 2015 - 2016.08
Skills
- Customer Service
- Customer relations
- Data Entry
- Excel proficiency
- Report generation
Languages
English
Native
Punjabi
Native
Hindi
Native
Affiliations
- Learning
- Traveling
- Social Media
- Reading
Timeline
Security officer
Farnek Services LLC
2020.11 - Current
Customer relationship officer
Ujjivan Small Finance Bank
2019.05 - 2020.11
CCTV operator
Max Speciality films Limited
2017.02 - 2019.03
High School Diploma - Commerce
Khalsa Senior Secondary School
April 2012 - 2013.03
Bachelor of Commerce - Commerce
Goverment College Ropar
April 2013 - 2016.05
Diploma In Computer Applications - Computer Application
Golden Computer Education
August 2015 - 2016.08
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