SACHIN KUMAR

To secure a leadership position as a Relationship Manager or Sales Team Leader within a dynamic financial institution, where I can leverage my extensive sales background and client relationship skills to grow high-value portfolios, drive revenue, and deliver outstanding customer experiences in a leading financial institution.

Client-focused and results-driven Sales & Marketing professional with over 20 years of experience in the banking and financial services industry, including 16 years in the UAE Banking Industry. Proven track record of driving high-performance teams, achieving revenue targets, and delivering exceptional customer service in competitive financial sectors. Strong ability to assess client needs, recommend tailored banking solutions and and building long-term, trust-based relationships. Experienced with digital banking platforms (DFC/BPM), UAT testing, team leadership, and sales compliance.

• Resolved product issue through consumer testing.
• Collaborated with Product / Policy / IT / Credit operations team in the development of COB BPM DFC.
• Direct from Customer (DFC) / Business Process Management (BPM) Platforms: Actively involved in The end-to-end testing, feedback, and Implementation phases of digital banking solutions. Played a key role in the initial rollout, being the first to successfully onboard a customer onto the DFC Platform. Contributed to process optimization through hands-on experience with BPM workflows and system configurations.
• Led and executed User Acceptance Testing (UAT) cycles, identifying and documenting system bugs, providing actionable feedback to development teams, and ensuring delivery of high quality user experiences.

• Nationality: Indian
• Visa Status: UAE Residence Visa