Sachin Negi

• Addressed guests concern calmly and professionally, seeking positive resolution for optimized customer satisfaction.

• Monitored supply levels and generated purchase orders to replenish.

• Established positive relationships with guests and employees, creating positive and energetic environment.

• Maintained extensive knowledge of food and beverage for any guest queries.

• Setting up and aligning tables.
• Total side board mis-en-place.
• Handling guest and familiarizing them with 'speciality services' on offer.
• Order taking and table handling.
• Helped to train new employees when needed.
• Maintained a good knowledge about Food & wine for suggesting and upselling to the guest.

• Responsible for the operation and performance of the outlet with regard to building a brand name.
• Responsible for building a report with guest with incessant focus on customer.
• Resolving guest Complaints and follow complaint analysis mechanism.
• Ensuring prompt guest service by extending a professional and personalized service to the guest.
• Maintained the highest standards of safety and hygiene throughout the restaurant as per city and restaurant regulations and guidelines.