Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Direct Sales and Service Representative for Abu Dhabi Commercial Bank ADCB. Providing Personalised Banking Service for getting Credit Cards and Personal Loans. Getting appointment with customers to meet them in their work location for collecting required documents and Security cheque. Building a good customer Relation for references and more Business and reporting daily sales and submission status to Team Leader. Processing customers applications through digitally and updating application status by every 24 hours to the customers and achieving more than given basic target end of the month Successfully.
1. Dubai South
Accepting Cash, Card and Cheque Payments from the Customers. Receiving and Maintaining Post Dated Cheques. Following and linking online Payments to the Customers Account. Maintaining petty cash and Refunding Post Dated and Payment Cheques to the Customers resolving tickets and reporting to the Finance Department.
2. Dubai RTA
Top Up Transportations Cards and issuing weekly and monthly transportation Passes. Maintaining counter cash and depositing on cash Machines and reporting daily sales to Line Manager.
3. National Bonds
Accepting deposit amounts through Cash, Card and Cheque Payments from the customers and issuing bond paper as per deposit amount along with Payment Receipt. Sending cash deposit and sales report to Finance and Line Manager through Email.
4. Al Tayer Motors
Accepting Cash, Card and Cheque Payments from the Customers. Handling petty cash and accounting in Tally. Sending all petty cash reports and tax invoice original bills to finance department through Courier.
5. Emirates Auction
Accepting Cash, Card and Cheque Payments from the Customers. Receiving and Maintaining Security deposit Cheques. Following and linking online Payments to the Customers Account. Maintaining petty cash and Refunding Security deposit and Payment Cheques to the Customers resolving tickets and reporting to the Finance Department.
Supervising 1000 people capacity of Dining Hall and assigning work to Staff. Taking care of food taste quality and hygiene. Reporting all the customers feedback to chief executive and collecting cash issuing bills to the customers. Maintaining all the customers data updating check-in and check-out details to Coordinator on daily Basis.
ABU DHABI FOOD CONTROL AUTHORITY
ESSENTIAL FOOD SAFETY TRAINING CERTIFICATE (EFST)
This is to certify that the above statement is true, complete and correct to the best of my knowledge and belief.
SACHIN POTHULA