Sachin Soman
Habshan,UAE
Summary
Dedicated professional with a strong customer-centric attitude and proven expertise in multitasking, teamwork, and attention to detail. Demonstrates exceptional adaptability and conflict resolution skills, ensuring seamless operations and positive client interactions. Possesses comprehensive product knowledge and excels in time management, problem solving, and communication. Committed to fostering empathy within team environments while striving for continuous improvement and career advancement.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Camp Boss +Administrator
Douglas OHI
Habshan, Abu Dhabi
10.2024 - Current
- Managing 4 camps and Camp administration
- Supervision of staffs, labours and VIP clients of ADNOC
- Inspecting and monitoring camps
- Checking food and service quality under ADNOC policy
Duty Manager
Gokulam Park Guruvayur
01.2023 - 12.2023
- Managed customer inquiries via phone, email, providing solution to enhance guest satisfaction at the hotel
- Assisted in coordinating events and revenue generation
- Providing staff performance assessment process and training
- Managed front office operations, review system and workplace challenges with resilience
Front office Supervisor
Milife medicare Hospital Malappuram
01.2023 - 12.2023
- Managing VIP patients and clients- GCC Nationalities
- Providing leadership to the front office team
- Responding to patient concerns
- Providing excellent customer service to patients and staffs
Front office associate
Gokulam park- Sarovar portico hotel kochi
01.2023 - 12.2023
- Performing all check-in and check-outs tasks
- Providing information about hotels, locations and amenities
- Confirm group reservation and arranging personalized services for VIP customers and events
Education
PG Diploma - International Business Operations
Indira Gandhi Open University
KochiBsc. - Airline, Tourism and Hospitality Management
Bharathidasan University
Kochi04.2018
Skills
- Customer-Centric Attitude
- Multitasking
- Team work
- Attention to Detail
- Adaptability
- Conflict Resolution
- Product knowledge
- Time Management
- Problem solving
- Communication
- Empathy
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Additional Information
Hotelier - PMS Software, IDS Software, TouchQ Software, Maximojo - Channel Manager, MS Excel, MS PowerPoint, Hotel Extranet Handling
Languages
English
Malayalam
Hindi
Tamil
Personal Information
- Passport Number: S4198320
- Nationality: Indian
Custom
- Best Employee of the Month, 11/01/19, Gokulam Park
- Achieved 8 lakh sales in 6 months, 2024
- Featured in India Book of Records (Limca), 07/16/21
- Second Runner Up in Best Front Office Manager Competition, Inter College Hospitality Management Meet, Thrissur
Timeline
Camp Boss +Administrator
Douglas OHI
10.2024 - Current
Duty Manager
Gokulam Park Guruvayur
01.2023 - 12.2023
Front office Supervisor
Milife medicare Hospital Malappuram
01.2023 - 12.2023
Front office associate
Gokulam park- Sarovar portico hotel kochi
01.2023 - 12.2023
PG Diploma - International Business Operations
Indira Gandhi Open University
Bsc. - Airline, Tourism and Hospitality Management
Bharathidasan University
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