Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Languages
Affiliations
References
Timeline
Generic
SACHIN SURESH

SACHIN SURESH

Dubai,UAE

Summary

Master of Business Administration with over 8 years of UAE experience in moving industry with solid understanding of training and mentoring employees. Dedicated team player and . resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to convert maximum opportunities into successful sales conversions.

Overview

12
12
years of professional experience

Work history

Sales Team Lead

Sanelo/Santa Fe relocation company
Dubai, UAE
01.2023 - Current
  • Analysed sales reports to identify trends and update strategies.
  • Delegated sales team tasks and managed resource allocation in collaboration with upper management.
  • Achieved monthly sales and performance KPIs for improved team success.
  • Monitored sales performance, reporting on conversion and churn rates to identify areas of improvement.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Optimized sales methods to best engage, acquire and retain customers.
  • Motivated team members to exceed established sales targets, creating incentives to increase morale.
  • Recognized and rewarded high performance within team, boosting sales.
  • Supported front-line sales teams with well-coordinated operations team.

Senior Sales Consultant

Santa Fe relocations(consumer division)
Dubai, UAE
09.2020 - 12.2022
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Understood sales goals and used active listening and relationship-building skills to assess customer needs and deliver viable solutions.
  • Built rapport with new and existing customers to boost client retention.
  • Conducting pre move home/video surveys to identify transferee's requirements and prepare competitive proposal as per client's requirements.
  • Pricing/costing of export-import, 3rd country, domestic moves for different modes of shipment
  • Negotiation clients/oversees agents and closed sales to secure profitable business.
  • Files handover with all required documentation from the shipper along with the invoice/payments status of each booking.
  • Optimised sales opportunities through effective management of sales database in Zoho.

Sales Consultant

Delight International Movers LLC
Dubai, UAE
01.2017 - 05.2019
  • Steering Initiatives of delivering organizational key performance matrices with respect to growth of relocation services.
  • Maximizing the business development opportunity, ensuring competitive service, offering competitive service fees, and delivering high quality of services.
  • Conducting pre move surveys and identifying the
  • transferee's requirements and quoting accordingly.
  • Handling the projects such as furniture fit outs for offices, hotels etc from RFQ till the completion.
  • Maintaining excellent relations with clients to generate avenues for additional business.
  • Ensure the speedy resolution of queries & grievances to maximize client satisfaction levels.
  • Achieving sales revenues as well as exceeding targeted sales goals, developing profitable and productive business relationships coordinating with decision-makers and building extensive client base.
  • Meeting corporates on regular intervals and acting as single point of contact to ensure the long-term business relationship.

Move consultant

Bridgeway Relocations LLC
Dubai, UAE
07.2016 - 12.2016
  • Carried out day-to-day duties accurately and efficiently.
  • Analysis of survey reports and prepare costings as per the client's requirements & expectations.
  • Client's follow up, negotiation with agents/customer for the maximum sales conversion.
  • Res structure the work flow from the files handover stage till the completion of job execution at origin.
  • Worked closely with warehouse teams to plan and execute the regular jobs effectively.
  • Comparing the estimated & actual operations cost and advise the useful methods to reduce the same.


Move consultant

Delight International Movers, LLC
Dubai, UAE
08.2012 - 02.2016
  • Conducting Pre move surveys for the volume calculation along with client's requirements on their move.
  • Performed site visits to do the volume checks and analyze the packing/job execution activities.
  • Managed client relationships from early stages of sales process through to post-sales
  • Maintained contact with customers throughout sales and pre-move process.
  • Effectively handled daily customer surveys/meetings, sales calls, account management tasks, improving efficiency in sales conversions.
  • Achieved monthly sales and performance KPIs for improved team success.

Education

MASTER OF BUSINESS ADMINISTRATION- MARKETING & HR -

Mahatma Gandhi University

BACHELOR OF SCIENCE- CHEMISTRY - undefined

Calicut University

Skills

  • Customer relationship management
  • Team development strategies
  • Expertise in home surveys & volume calculation
  • Team supervision
  • Motivational leadership
  • Sales closing techniques
  • Industry, pricing structures knowledge
  • Problem-solving
  • Time management

Custom

I hereby declare that all the information stated above is true to the best of my knowledge and belief.

Personal Information

  • Passport Number: J4743643
  • Date of birth: 05/17/89
  • Nationality: Indian

Languages

English
Fluent
Malayalam
Native
Hindi
Advanced
Tamil
Intermediate

Affiliations

  • Cricket
  • Travelling
  • Trekking
  • Driving

References

References available upon request.

Timeline

Sales Team Lead

Sanelo/Santa Fe relocation company
01.2023 - Current

Senior Sales Consultant

Santa Fe relocations(consumer division)
09.2020 - 12.2022

Sales Consultant

Delight International Movers LLC
01.2017 - 05.2019

Move consultant

Bridgeway Relocations LLC
07.2016 - 12.2016

Move consultant

Delight International Movers, LLC
08.2012 - 02.2016

MASTER OF BUSINESS ADMINISTRATION- MARKETING & HR -

Mahatma Gandhi University

BACHELOR OF SCIENCE- CHEMISTRY - undefined

Calicut University

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SACHIN SURESH