Experienced with providing attentive and courteous service to guests. Utilizes strong communication and interpersonal skills to enhance customer experiences. Track record of maintaining positive and efficient dining environment.
Overview
3
years of professional experience
Work History
Waiter Incharge
08.2023 - 07.2025
Job overview
Communicated with kitchen staff to enable accurate food preparation.
Increased sales significantly by upselling higher-end products to customers.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
WAITER
08.2022 - 07.2023
Job overview
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
City Secondary School
Nepal
09-2021
Skills
Strong multitasking
Time management
Customer service
Guest relations
Safe food handling
As a Waiter i know very well Customer satisfaction is very important for me
Certified First Aid and CPR Training by Etihad Aviation Training