Sachitra Bhandari
Ras al-Khaimah
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Swissôtel Al Murooj
05.2025 - Current
- Processed orders accurately using point-of-sale systems, minimizing errors and enhancing efficiency.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted customers with menu selections, providing recommendations based on individual tastes and dietary needs.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
Waitress Cum Hostess
Rixos Bab Al Bahr
06.2024 - 05.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Industrial Trainee
Rixos Bab Al Bahr
12.2023 - 05.2024
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Monitored and tracked team performance to identify and target deficiencies.
- Wrote reports and papers for various levels of technical users.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Senior Secondary School - Diploma in Hotel Management
Capital Secondary School
Science
Erudite Academy
Bachelor of Science - Hotel Management
Tribhuvan University
Nepal05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Attention to detail
Certification
Basic Food Safety– Food Service - June 2025
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)
Timeline
Waitress
Swissôtel Al Murooj
05.2025 - Current
Waitress Cum Hostess
Rixos Bab Al Bahr
06.2024 - 05.2025
Industrial Trainee
Rixos Bab Al Bahr
12.2023 - 05.2024
Science
Erudite Academy
Senior Secondary School - Diploma in Hotel Management
Capital Secondary School
Bachelor of Science - Hotel Management
Tribhuvan University
Reference
Reference available upon request.
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