Sadashiva Narayan Shetty
Dubai,UAE
Summary
Creative person always opens to viable new ideas. Self motivated and hardworking with pleasant personality and excellent inter-personal skills. A natural team leader with go-getter attitude to achieve set of goals.
Resourceful Accommodation Manager with knack for enhancing guest satisfaction and streamlining operations. Led multiple initiatives to improve occupancy rates and guest reviews, transforming underperforming property into top-rated destination. Adept at managing budgets, leading teams, and implementing innovative solutions to drive continuous improvement.
Overview
28
28
years of professional experience
Work history
Accommodation Manager
Anantara Resorts & Spa
Dubai
10.2014 - 08.2025
- To ensure all staff in Housekeeping and Front office departments comply with Hotel Policy regarding uniform and personal hygiene.
- To be aware of the everyday business both in Room Occupancy, Special Requirements and VIP needs.
- Liaise with Reception regarding Room moves, VIP guests, Special Needs and act on any information given.
- Issue keys, room lists, house assistant check lists and cleaning schedules to housekeeping staff at the beginning of shift and collect and check them at end of shift.
- Check all work given to the Room Assistants, Linen Porters and Maintenance throughout the day to ensure standards are being adhered to.
- Excellent Knowledge of how to inspect properties.
- Regularly Inspect guest staff rooms, public areas, recreational area for cleanliness, appearance and also to make sure these areas are kept as per the hotels standard.
- Ensure all Maintenance work in Rooms, Laundry and Public Areas are rectified prior to releasing rooms.
- Ensuring that accommodation is clean, well maintained and attractively presented.
- Ensure that company standards for guest services, décor, and housekeeping services are met or exceeded.
- Ensure Guest's and Hotel Laundry and Dry Cleaning is dealt to the standard laid down by the hotel management.
- Maintain a par stock levels of stationary, linen and amenity requirements in order to ensure consistency in standards.
- Knowledge of local and company hygiene, health and safety regulations.
- Developing and utilising check lists for regular preventative maintenance.
- Developing and utilising check lists for regular cleaning and upkeep.
- Conduct meetings and training sessions as and when required.
- Interview, hire, train, and at times take disciplinary actions on staff members.
- To assist in the development and writing of Housekeeping departmental standards and improved processes.
- To actively train all staff to the standards laid down in the Training Manual and monitor their work performance.
- Approving Duty rosters for housekeeping and laundry, always taking into account the hotel status (Arrival / Departure / Occupancy).
- Monitor staff performance to ensure that guests are happy and that the hotel is well run.
- Minimise wastage of materials and energy through careful monitoring of staff.
- Train staff on answering guest enquires about hotel policies and services.
- Maintained high standards of cleanliness, resulting in positive guest feedback.
- Liaised with maintenance team to ensure timely repairs, improving guest satisfaction.
- Negotiated contracts with suppliers leading to reduced costs.
- Ensured compliance with health and safety regulations, maintaining safe environments for guests and staff alike.
- Maximised occupancy rates by optimising reservation and housekeeping processes.
Accommodation Officer (Pre-Opening Team)
Grand Millennium Hotel
Dubai
07.2007 - 09.2014
- Reporting direct to the Human Resources Director.
- Administering and monitoring of the Housing rules and regulations, ensuring that at all times the residents maintain a safe, healthy and secure place to live.
- Preparing and updating the room allocation list on a monthly basis.
- Administrating, supervising and co-ordinating with the cleaners, security, and assigned personnel of the Housing and tracking their performance in order to ensure standards are maintained along with safety of staff and accommodation as well.
- Wherever necessary, assigning duties, responsibilities and a timetable to tasks set.
- Managing and maintaining an inventory of stores for linen, furnishings, furniture, and other housing related equipment's.
- Maintaining individual inventory forms for each room and resident, in order to control stock and maintenance of Hotel properties.
- Assisting the Engineering Department in maintaining all Complex equipment in operational condition.
- Checking the preventive maintenance guidelines to keep equipment to a good standard, especially firefighting equipment's.
- Dealing with different entities like RERA, DEWA, Nakheel, Real Estate Agencies for Ejari, water & electricity connections, contracts, maintenance, renewals, payments respectively.
- Negotiating contracts with private landlords, e.g. for accommodation off campus or off site, and preparing relevant documentation.
- Monitoring Staff transport arrangements and providing feedbacks about any concerns or difficulties to the Human Resources Director.
- Welcoming all new staff on arrival, coordinating airport pick-up with the Personnel Office and conducting orientation training with respect to the Housing, facilities, fire, health and safety, plus do's and don'ts.
- Regularly conducting pest control activity so that accommodation is well maintained, clean, hygienic and attractively presented.
- Inspecting to ensure that all aspects of the accommodation meet hygiene, health and safety regulations.
- Liaising with hotels kitchen & stewarding departments, to arrange services in the staff cafeteria during breakfast, lunch & dinner.
- Personally, arranging for housing furniture & fixtures, home appliances, laundry, repairs and maintenance such as plumbing, electrical, A/c maintenance etc.
- Also controlling budget, managing stock and ordering supplies accordingly.
- Planning the availability of accommodation for conference delegates.
- Facilitating distress facility by maintaining gym room, staff internet café.
- Taking care of all arrangements during team outings and staff annual parties.
- Ensuring to collect Hotel properties from resigned / terminated staff members prior to departure.
- Investigating availability and suitability of options for new premises.
F&B service asst (Prime Rib)
Le Royal Meridien Beach Resort & Spa
Dubai
05.2003 - 07.2007
- Handling the restaurants beverages with proper stock taking and maintaining par level of all wine within the department.
- Handling the respective station effectively in absence of the restaurant captain.
- Assisting the supervisor and captain for a smooth operation.
- Maintaining a proper par level of all food and stationary while keeping a very low cost.
F&B service asst (Room service)
Le Royal Meridien Beach Resort & Spa
Dubai
12.2001 - 05.2003
- Taking order in absence of order taker.
- Handling mini bar effectively for 352 rooms.
- Keeping a track of all food and beverage items expiring in room service.
- Organizing trolleys for breakfast, lunch and dinner service.
Laundry Valet Attendant
Le Royal Meridien Beach Resort & Spa
Dubai
09.2001 - 12.2001
- Receiving and delivering guest laundry.
- Delivering staff uniform in uniform room.
- Handling pressing steaming and dry cleaning of all laundry.
Key room attendant (Housekeeping)
Le Royal Meridien Beach Resort & Spa
Dubai
07.1997 - 09.2001
- Pre-opening team member for Le Meridien furnished villas.
- Receiving and placing all new equipment's in each and every villa.
- Making and releasing the room on guest check outs.
- Checking the maintenance work for all the out of order rooms.
Education
B. Com - Commerce
Mumbai University
MumbaiSkills
- Hospitality standards awareness
- Fire safety regulations understanding
- Facility maintenance knowledge
- Accommodation sector trends knowledge
- Risk assessment techniques
- Microsoft office suite proficiency
- Budgeting proficiency
- Health and Safety
- Hospitality experience
- Budget forecasting
- Health and Safety regulations
Accomplishments
- Trainer of the year, 2009
- Employee of the Month, May, 2009
- Employee of the Year, 2009
- Commitment Award
- 2010
- 2011
- 2012
Languages
Arabic
Intermediate
English
Fluent
Hindi
Fluent
Personal Information
- Passport Number: H8424816
- Date of birth: 09/12/69
- Nationality: Indian
- Marital status: Married
Custom
I hereby declare that the above furnished details are very true to the best of my knowledge and belief.
Timeline
Accommodation Manager
Anantara Resorts & Spa
10.2014 - 08.2025
Accommodation Officer (Pre-Opening Team)
Grand Millennium Hotel
07.2007 - 09.2014
F&B service asst (Prime Rib)
Le Royal Meridien Beach Resort & Spa
05.2003 - 07.2007
F&B service asst (Room service)
Le Royal Meridien Beach Resort & Spa
12.2001 - 05.2003
Laundry Valet Attendant
Le Royal Meridien Beach Resort & Spa
09.2001 - 12.2001
Key room attendant (Housekeeping)
Le Royal Meridien Beach Resort & Spa
07.1997 - 09.2001
B. Com - Commerce
Mumbai University
Similar Profiles
Alfred Edison EusebioAlfred Edison Eusebio
Commis Chef at Anantara Resorts & Spa MaldivesCommis Chef at Anantara Resorts & Spa Maldives
Harish GodikeHarish Godike
Room attendant at Anantara desert island resorts & spaRoom attendant at Anantara desert island resorts & spa
Anan KuldilokchaiAnan Kuldilokchai
Food and Beverage Attendant at Anantara Hotels, Resorts & SpaFood and Beverage Attendant at Anantara Hotels, Resorts & Spa
Kamil SplinterKamil Splinter
Operations Manager at Emirates Flight CateringOperations Manager at Emirates Flight Catering