Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Sadeq Al Murisi

Customer Services
Dubai,UAE

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Education & Tourism industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

9
9
Certifications
3
3
years of post-secondary education
2
2
years of professional experience

Work History

Admissions Assistant

Capital University College UAE
Sharjah
12.2020 - Current
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Answered phones, called prospects and handled initial email contacts for applicants to MBA, Bachelor and Design program.
  • Assisted coworkers and staff members with special tasks on daily basis.

Guest Service Representative

GLOBAL VILLAGE, DUBAI
01.2018 - 01.2020
  • Directs safety for the welfare of each guest.
  • Superintending all sectors parameters.
  • Resolving circumstances thoroughly, from management merchandise and visitors.
  • Inquiring personal concerns to secure demands.
  • Accompanies location requests for cordial ease on customers.
  • Aids organization back-up counter, incase of deficiency.
  • Pass scanning the crowd, for a systematic convene.
  • Ensuring the cast artists, for a coordinated performance and pleasure.
  • C O MP ETENCY Driven to seek opportunities for self- career growth.
  • Inclined to practice and expand enlightenment or proficiencies.
  • Eminently adaptable vantage towards the community.
  • Affable in terms of customer service.
  • Enabling administration EDUCAT IO N ALQUAL IF IC A T IO N S.

Education

High School Diploma -

CAMBRIDGE - O Levels
Sheffeild School - Dubai
07.2016 - 07.2017

BTEC - Travel Tourism

THE SHEFFIELD PRIVATE SCHOOL
08.2017 - 09.2018

GED -

Qualifi UK
UAE
01.2019 - 01.2020

Skills

Customer relations and communications

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Accomplishments

  • Incase of arduous circumstances.
  • Assuredly comprehends when in process of training.
  • Organizational and accuracy at allocated duties.
  • C O MP L.

Certification

E T IO N S

Timeline

Admissions Assistant

Capital University College UAE
12.2020 - Current

GED -

Qualifi UK
01.2019 - 01.2020

Guest Service Representative

GLOBAL VILLAGE, DUBAI
01.2018 - 01.2020

BTEC - Travel Tourism

THE SHEFFIELD PRIVATE SCHOOL
08.2017 - 09.2018

High School Diploma -

CAMBRIDGE - O Levels
07.2016 - 07.2017
Sadeq Al MurisiCustomer Services