Saeed Al Zaabi
Abu Dhabi
Summary
Saeed is a savvy expert experienced in troubleshooting computer hardware and software issues. Beyond the technical realm, Saeed is a gifted artist, a trait that adds a unique dimension to his problem-solving approach. His creative and technical prowess converge to fuel his innovative thinking, consistently yielding fresh and inventive solutions. With a profound grasp of standard operating systems, networking protocols, and technical support procedures, Saeed excels in tackling intricate technical challenges. He's not only self-motivated but equally comfortable working both independently and collaboratively, showcasing his adaptability and leadership potential in group dynamics.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Coordinator, SMBZ Program
New York University Abu Dhabi
04.2024 - Current
- Program Coordinator at the Sheikh Mohamed Bin Zayed Community Programs responsible for overseeing planning and logistics for the Sheikh Mohamed Bin Zayed Scholars Program (SMSP) and the Summer Academy. Tasks include designing program yearbooks, coordinating events, arranging travel, and providing student support during trips. Collaborated with university departments to lead the development of an automated student registration system, leveraging IT experience to streamline processes and increase efficiency across both programs. Additional responsibilities include assisting with recruitment, managing program communications, and ensuring smooth operations for all activities.
IT Support Specialist
Royal Jet IMOC, Royal Jet
08.2023 - 03.2024
- IT Support Specialist at Royal Jet under IMOC was a dynamic role that encompassed end-user IT support, Level 1 and 2 networking, and project management, particularly site-to-site networking for military operations. In this position, Troubleshooted and resolved user IT issues, maintained network infrastructure, and played a critical role in multiple projects, ensuring secure and reliable communication channels. Contributed to the efficiency and effectiveness of Royal Jet's operations, with a focus on military-grade networking solutions.
IT Analyst
Vine Communities/Vine communities Cafe
01.2023 - 08.2023
- Networking and IT support for Vine communities, worked on maintaining the company's IT support, including computer setting up and troubleshooting and maintaining their networking
- Setup and designed Vine communities entire networking plan to have the most efficient and effective internet without any dead zones.
University Part Time
Zayed University /Khalifa City
08.2019 - 07.2022
- Collaborated with the Zayed University sports team, enhancing their Instagram presence by creating engaging video content and eye-catching templates.
- Utilized a range of tools including Sony Vegas, Adobe Photoshop, and Adobe After Effects to produce captivating and informative fitness videos. As well as, actively contributing to various recreational center events at Zayed University, assisting in their successful execution.
IT Support Internship
Sanad Turbine Solutions
05.2022 - 06.2022
- On call for networking and IT support, in the IT Department of Sanad turbine solutions.
- Worked on maintaining the IT support for the entire company, which included station-to-station troubleshooting and working on operating their networking when end users had any problems that needed troubleshooting as well.
IT and Networking Support
General Headquarters GHQ
06.2017 - 12.2021
- Networking and IT support on call worked on multiple networking sites with configuration with the routers and switches within the internal network to get people connected to the network and internet
- IT support, on call, worked on many computers to get them set up as required (installing drivers and programs and formatting as requested) and solved hardware-related problems on all end- user devices.
Education
Bachelor of Science in Information Technology - Science in Information Technology Concentration in Security and Network Technology
Zayed University, Abu Dhabi
Cyber Skills Course -
Abu Dhabi Polytechnic
High School Diploma -
Institute of Applied Technology High School
Skills
Technical Skills:
- Expert in Computer hardware troubleshooting
- Proficient PHP and HTML5 Coding
- Skilled in Cisco switch and Router programming
- Proficient in PuTTy
- Flexible on all operating systems
- Python Programming
- Worked with Kali Linux (NMAP,Wireshark,Jack The Ripper,Hydra,Snort)
- Hardware and software maintenance
- End-user training
- Diagnostic software
- Skilled in AI with many models (Whisper text2speech, Img2img, text2image, ChatGPT prompting)
- Skilled in Git
- Proficient in AI fine-tuning and model training
- Designing a custom AI Chatbot
Languages
English
Fluent
Arabic
Native
Japanese
Beginner
Accomplishments
- Ai Chatbot Military project
- Research Graduation Project ZU
- Ethical Wifi Hacking Project (3rd place in cyber skills)
- Ergonomic Mouse Design Project (1st place in IAT)
- 2nd best achieving student in CyberSkills course Endorsed by Sheik Ahmed bin Tahnoon -2018
- 3rd Place in the CyberSkills Project Endorsed by Sheik Ahmed bin Tahnoon -2018
- Certificate of Excellence Academic performance -2017
- 1st Place in ATHS secondary school Graduation project in Computer Science -2017
Projects
Awards
Certification
- Bachelor of Science in Information Technology Concentration in Security and Network Technology -2022
- CCNA Routing and Switching: Introduction to Networks -2020
- CISCO ICND 1 -2018
- CompTIA A+ (plus) -2018
- Cisco CCENT -2017
- Band 8 IELTS Speaking achievement award -2017
- CCNA Routing and Switching: Introduction to networks-2017
- Adobe Dreamweaver CS5 -2016
- Cyber C3 -2016
Timeline
Program Coordinator, SMBZ Program
New York University Abu Dhabi
04.2024 - Current
IT Support Specialist
Royal Jet IMOC, Royal Jet
08.2023 - 03.2024
IT Analyst
Vine Communities/Vine communities Cafe
01.2023 - 08.2023
IT Support Internship
Sanad Turbine Solutions
05.2022 - 06.2022
University Part Time
Zayed University /Khalifa City
08.2019 - 07.2022
IT and Networking Support
General Headquarters GHQ
06.2017 - 12.2021
Cyber Skills Course -
Abu Dhabi Polytechnic
High School Diploma -
Institute of Applied Technology High School
Bachelor of Science in Information Technology - Science in Information Technology Concentration in Security and Network Technology
Zayed University, Abu Dhabi
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