Safeer Ahamed

Platforms: Amazon, Noon, Microless, Shopify Website
ERP System: Odoo ERP

Key Responsibilities & Achievements

• Managed and developed the online presence of the Mowsil brand across major e-commerce marketplaces including Amazon, Noon, and Microless, as well as the brand’s Shopify website.
• Increased Amazon monthly sales from AED 4,000 to AED 30,000+ through product listing optimization, pricing strategies, and targeted advertising campaigns.
• Planned and managed advertising campaigns including Amazon PPC to improve product visibility, keyword ranking, and conversion rates.
• Created and optimized product listings with SEO-focused titles, bullet points, descriptions, and high-quality images to improve search rankings and sales performance.
• Managed promotional campaigns, deals, and seasonal discounts across marketplaces to boost brand visibility and sales growth.
• Monitored daily sales performance, competitor pricing, and marketplace analytics to adjust strategies and maximize revenue.
• Handled order management, returns, and customer inquiries to maintain strong seller performance metrics.
• Utilized Odoo ERP for product management, inventory tracking, stock synchronization, and order processing between warehouse and e-commerce platforms.
• Coordinated with warehouse and logistics teams to ensure accurate stock availability and timely order fulfillment.
• Maintained consistent brand presentation and product quality across all online sales channels.

• Manage Amazon, Noon, and website product listings with optimized titles, descriptions, and keywords.
• Plan and execute PPC campaigns to drive traffic and increase ROI.
• Monitor sales performance and implement strategies for revenue growth.
• Coordinate with suppliers and warehouse teams to manage stock levels and order fulfillment.
• Oversee promotions, discounts, and seasonal marketing campaigns.
• Analyze marketplace and campaign data to generate actionable insights.
• Ensure high customer satisfaction through timely responses and service quality.

• Design, execute, and maintain manual and automated test cases to ensure software quality.
• Identify, document, and track software defects using bug tracking tools.
• Collaborate with developers and business analysts to clarify requirements and resolve issues.
• Perform regression, functional, and performance testing before releases.
• Ensure compliance with quality standards and prepare detailed QA reports.

• Provide technical support for hardware, software, and network issues to end-users.
• Install, configure, and maintain computer systems, applications, and peripherals.
• Monitor and troubleshoot network connectivity, security, and performance.
• Maintain IT documentation, asset inventory, and user access permissions.
• Ensure timely resolution of service requests and escalate complex issues when necessary.