SAFVAN MUHAMMED P
PALAKKAD
Summary
Proven track record in enhancing store operations and customer satisfaction, notably at Adams Ship Repairs. Skilled in sales analysis and promotions, achieving significant brand awareness boosts. Excelled in customer relations, fostering loyalty and trust. Demonstrated expertise in store maintenance and event coordination, driving operational excellence and sales performance.
Overview
6
6
years of professional experience
Work History
Store Executive
Adams Ship Repairs
01.2022 - Current
- Maintained inventory by checking stock to determine supply levels and ordering new supplies.
- Handled variety of office tasks by filing paperwork, generating reports and presentations and coordinating meetings.
- Maintained a high standard of cleanliness throughout the store, ensuring an inviting atmosphere for customers and a safe working environment for employees.
- Coordinated special events and promotions to attract new customers and boost brand awareness within the community.
- Audited accounts every month to spot and correct discrepancies.
- Worked with managers of different departments to enact new policies and improve front-line store activities.
Sales Promoter
Samsung Mobile
11.2020 - 12.2021
- Provided coupons, product samples and informational brochures to customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Created and perfected various pitch promotions to attract customers toward products.
- Requested contact information from potential customers to provide additional information.
- Identified product features to promote in ad campaign.
Sales Officer
MOBILY COMMUNICATION
03.2018 - 09.2020
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Prepared sales reports with informative graphs and charts to outline key data.
- Delivered compelling presentations to clients, showcasing product features and benefits.
Education
High School Diploma -
PRATHIBHA COLLEGE
MALAPURAM08.2017
Skills
- Store operations
- Store maintenance
- Sales Analysis
- Promotions and Events
- Customer Service
- Customer Relations
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Timeline
Store Executive
Adams Ship Repairs
01.2022 - Current
Sales Promoter
Samsung Mobile
11.2020 - 12.2021
Sales Officer
MOBILY COMMUNICATION
03.2018 - 09.2020
High School Diploma -
PRATHIBHA COLLEGE
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