Summary
Overview
Work History
Education
Skills
Hobbies
Personal information
Timeline
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SAGA ADEL AHMMED ADAM

Customer Service
Abu Dhabi

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Civil Engineer

Zarabi Engineering Company
Khartoum
01.2019 - 01.2021
  • Abu Dhabi)
  • Sajaa
  • Saga adel
  • Drafted and reviewed construction schedules, environmental impact studies and project designs.
  • Acted as primary point of contact for commercial clients and vendors.

Acontant

Ghaidaa Almahi Agricultural
Khartoum
11.2018 - 11.2021
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Performed high-quality customer service in fast-paced, high call volume environment.

Customer Service Representative

BTC Fashion - MATALAN
Abu Dhabi
02.2022 - Current
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor Of Civil Engineering - Civil Engineering

Omdurman Islamic University
Khartom Sudan
08.2013 - 08.2018

Skills

    Excellent customer service

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Hobbies

sports , especially basketball and volleyball

Reading

Personal information

  • Date of birth : 12/09/1996
  • Marital status : single
  • Nationality : Sudanese

Timeline

Customer Service Representative

BTC Fashion - MATALAN
02.2022 - Current

Civil Engineer

Zarabi Engineering Company
01.2019 - 01.2021

Acontant

Ghaidaa Almahi Agricultural
11.2018 - 11.2021

Bachelor Of Civil Engineering - Civil Engineering

Omdurman Islamic University
08.2013 - 08.2018
SAGA ADEL AHMMED ADAMCustomer Service