Sagar Gurung
Movenpick Resort al Marjan Island
Ras Al-Khaimah
5
years of professional experience
Dedicated minibar attendant with a strong work ethic and a focus on cleanliness. Proven ability to enhance guest satisfaction through exceptional service and teamwork.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dependable room attendant recognized for strong work ethic and safety awareness. Proven ability to maintain cleanliness, support team efficiency, and resolve guest complaints effectively.
Work History
Minibar Attendant/waiter in Room Dining
2 Years 4 Months- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of resort facilities, enhancing overall guest experience.
- Coordinated with team members to efficiently manage daily operations and streamline workflow processes.
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
- Trained new staff on operational procedures and customer service standards, fostering team development.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Resolved guest complaints effectively, contributing to improved satisfaction ratings and positive feedback.
Housekeeping Room Attendant
2 Years 3 Months- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Collaborated with team members to optimize daily workflow and enhance service delivery.
- Implemented eco-friendly cleaning practices, contributing to hotel's sustainability initiatives.
- Conducted regular quality checks on completed rooms, ensuring adherence to hotel policies and guest expectations.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
- Inspected rooms for maintenance issues, reporting findings to management for timely resolution.
Education
High School Diploma
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Safety awareness
Time management
Teamwork and collaboration
Inventory and supply
Timeline
Minibar Attendant/waiter in Room Dining
Movenpick Resort al Marjan Island
2024.06 - 2026.10Read More
Housekeeping Room Attendant
Wyndham Dubai Deira
2022.02 - 2024.05Read More
Ed-mark Academy
High School Diploma
Read More