Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Certification
Timeline
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Sagar Lama

Sagar Lama

Abu Dhabi

Summary

Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waiter / Cashier

SADDLE X FEELS
02.2023 - 02.2025
  • Company Overview: Saddle offers exceptional dining with creative menus and impeccable service: from street food from Saddle Truck to cozy coffee at Saddle Café or a special night at Saddle House.
  • Greeted and guided guests to their tables, ensuring a welcoming and professional first impression.
  • Prepared and served hot and cold beverages efficiently while maintaining quality standards.
  • Maintained table setups, cleanliness, and overall dining area presentation throughout service.
  • Managed cash transactions, processed payments, and balanced the register with accuracy.
  • Promoted menu items and specialty drinks by providing product knowledge to increase customer satisfaction and sales.
  • Coordinated effectively with kitchen and service staff to ensure timely and accurate order delivery.
  • Handled customer inquiries and resolved issues promptly, maintaining high guest satisfaction levels.
  • Saddle offers exceptional dining with creative menus and impeccable service: from street food from Saddle Truck to cozy coffee at Saddle Café or a special night at Saddle House.

Waiter

LA Casita Nepal
03.2020 - 04.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

High School Diploma -

Ideal English High School
Kathmandu
03-2020

School Leaving Certificate - Basic Computer Course

Mission Point
01.2013

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Order taking
  • Cash handling
  • Order management
  • Menu memorization
  • Dining area maintenance

Languages

English
Hindi
Nepalese

Disclaimer

I do hereby declare that the above-mentioned information is correct and true to the best of my knowledge. If I am selected and given an opportunity to serve in your esteemed organization, I will assure you that I will put in all my work effort to the satisfaction of the organization.

Personal Information

  • Passport Number: 11300837
  • Date of Birth: 01/23/98
  • Nationality: Nepalese
  • Marital Status: Single
  • Visa Status: Visit Visa

Certification

  • Waiter, Saddel - 2023 to 2025
  • HACCP certificate UAE - Food Safety System Certificate - 2023 to 2028

Timeline

Waiter / Cashier

SADDLE X FEELS
02.2023 - 02.2025

Waiter

LA Casita Nepal
03.2020 - 04.2022

High School Diploma -

Ideal English High School

School Leaving Certificate - Basic Computer Course

Mission Point

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Sagar Lama