Sagar Lama
Abu Dhabi
Summary
Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waiter / Cashier
SADDLE X FEELS
Abu Dhabi
02.2023 - 02.2025
- Company Overview: Saddle offers exceptional dining with creative menus and impeccable service: from street food from Saddle Truck to cozy coffee at Saddle Café or a special night at Saddle House.
- Greeted and guided guests to their tables, ensuring a welcoming and professional first impression.
- Prepared and served hot and cold beverages efficiently while maintaining quality standards.
- Maintained table setups, cleanliness, and overall dining area presentation throughout service.
- Managed cash transactions, processed payments, and balanced the register with accuracy.
- Promoted menu items and specialty drinks by providing product knowledge to increase customer satisfaction and sales.
- Coordinated effectively with kitchen and service staff to ensure timely and accurate order delivery.
- Handled customer inquiries and resolved issues promptly, maintaining high guest satisfaction levels.
- Saddle offers exceptional dining with creative menus and impeccable service: from street food from Saddle Truck to cozy coffee at Saddle Café or a special night at Saddle House.
Waiter
LA Casita Nepal
Abu Dhabi, United Arab Emirates
03.2020 - 04.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
Ideal English High School
Kathmandu03-2020
School Leaving Certificate - Basic Computer Course
Mission Point
01.2013
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order taking
- Cash handling
- Order management
- Menu memorization
- Dining area maintenance
Languages
English
Hindi
Nepalese
Disclaimer
I do hereby declare that the above-mentioned information is correct and true to the best of my knowledge. If I am selected and given an opportunity to serve in your esteemed organization, I will assure you that I will put in all my work effort to the satisfaction of the organization.
Personal Information
- Passport Number: 11300837
- Date of Birth: 01/23/98
- Nationality: Nepalese
- Marital Status: Single
- Visa Status: Visit Visa
Certification
- Waiter, Saddel - 2023 to 2025
- HACCP certificate UAE - Food Safety System Certificate - 2023 to 2028
Timeline
Waiter / Cashier
SADDLE X FEELS
02.2023 - 02.2025
Waiter
LA Casita Nepal
03.2020 - 04.2022
High School Diploma -
Ideal English High School
School Leaving Certificate - Basic Computer Course
Mission Point