Head Barista
Doughbai
Dubai
02.2025 - 02.2026
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Developed cocktail menus, resulting in increased beverage sales.
- Mentored junior staff members fostering a supportive work atmosphere.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Trained new staff on customer service protocols to enhance guest experience.
- Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.

