MS Office- Excel
Saheed Fahaz
Sr. Front Office Executive IP/OP
Abu Dhabi
Overview
6
6
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Senior Front Office Executive
Life Line Hospital Mussafah - VPS Health Care Groups
Abu Dhabi
09.2020 - 09.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
- Requested, reviewed, processed and distributed status reports from various team members to executive management according to established workflow processes.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Documented, published and updated administrative and executive procedures and practices and established internal communication processes.
- Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Created and implemented standard operating procedures for records handling.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maximized clerical staff productivity by reorganizing training program and effectively supervising [Number] employees.
- Updated tracking system with [Type] information for program.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Kept reception area clean and neat to give visitors positive first impression.
- Screened visitors and issued badges to maintain safety and security.
Inpatient Unit Clerk
Life Line Hospital Mussafah VPS Health Care Groups
Abu Dhabi
09.2020 - 09.2022
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Recorded and collected co-pays and deposits.
- Scanned patient medical record information into EMR system.
- Processed requests for patient medical records and patient information.
- Maintained patient demographic and financial aspects in [Software].
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Registered and verified patient records before triage with most up-to-date information.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed office bookkeeping with insurance billing and patient payments.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
- Implemented [Software] for digitizing and organizing over [Number] medical records.
- Received and routed laboratory results to correct clinical staff members.
Business Development Executive
SMT Group of Company
Dubai Deira
04.2018 - 08.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Identified business development challenges and customer concerns for proactive resolution.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Identified revenue opportunities by collaborating with distribution partners.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Collaborated with sales and marketing departments to support project rollout.
- Performed website content management tasks to enhance company marketing techniques and promote brand exposure.
Education
High School Diploma -
CJHSS - (Board of Higher Secondary Examinations)
Kerala, India 04.2016 - 05.2017
Bachelors in Management Studies (BMS) - Aviation Management And Operations
ISTM University
New Delhi, India 10.2019 - 03.2021
Bachelor of Accountancy - Accounting And Business Management
Professional School For Accounting
Kerala, India 05.2018 - 10.2019
Skills
Decision-Making
Additional Information
Biography
Date of Birth : 29-01-2000
Gender : Male
Marital Status : Single
Nationality : Indian
Passport Details
Passport No : S0250973
Date of issue : 27-03-2018
Date of Expiry : 26-03-2024
Place of Issue : Kozhikode
Software
MS Office- Word
Power point, Outlook
Certified Accountant
Tally Erp9,Quickbook,Peachtree
HIS - Insta, SAP, Ohumsky, Infinity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Front Office Executive
Life Line Hospital Mussafah - VPS Health Care Groups
09.2020 - 09.2022
Inpatient Unit Clerk
Life Line Hospital Mussafah VPS Health Care Groups
09.2020 - 09.2022
Bachelors in Management Studies (BMS) - Aviation Management And Operations
ISTM University
10.2019 - 03.2021
Bachelor of Accountancy - Accounting And Business Management
Professional School For Accounting
05.2018 - 10.2019
Business Development Executive
SMT Group of Company
04.2018 - 08.2020
High School Diploma -
CJHSS - (Board of Higher Secondary Examinations)
04.2016 - 05.2017
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