SAHIB TAHIROV
Baku,Azerbaijan
Summary
Customer-focused hospitality and tourism professional with experience in hotel reception, tourism management, administration, and client relations. Skilled in delivering exceptional customer service in multicultural environments, resolving guest concerns, and working effectively within diverse teams. Multilingual communicator committed to maintaining high standards of safety, service excellence, and passenger satisfaction.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Specialist-Advertising Activity Analysis and Aesthetic Control Department
Azerbaijan State Advertising Agency
Baku, Azerbaijan
2025.08 - 2026.06
- Reviewed advertising activity to confirm compliance with national regulations and standards.
- Checked aesthetic quality and visual impact of outdoor and public advertising materials.
- Assessed outdoor and public signage for visual consistency and brand presentation.
Receptionist
Radisson Hotel Baku
Baku, Azerbaijan
2025.05 - 2025.08
- Delivered exceptional guest service during check-in and check-out.
- Handled reservations, inquiries, and guest concerns professionally.
- Worked collaboratively with hotel teams to ensure guest satisfaction.
Tourism and Property Manager
Elvissa
Budapest, Hungary
2022.01 - 2025.05
- Developed tourism packages and managed customer relationships.
- Collaborated with local partners to enhance customer experiences.
- Resolved client issues efficiently and professionally.
Tourist guide
Galaxy Travel
Baku, Azerbaijan
2017.01 - 2022.01
- Conducted guided tours for international guests.
- Delivered engaging presentations on cultural and historical attractions.
- Ensured positive guest experiences and addressed customer needs.
Education
Bachelor's degree - International Relations and Regional Studies
Azerbaijan University of Languages
Baku, Azerbaijan 2015.01 - 2019.01
Exchange Program - Indonesian language
Universitas Pendidikan Indonesia
Bandung, Indonesia 2017.01 - 2018.01
Master degree - International economy and business
Eötvös Lorand University
Budapest, Hungary /2022 - /2024
Skills
- Customer Service Excellence
- Communication & Interpersonal Skills
- Conflict Resolution & Problem Solving
- Teamwork & Collaboration
- Multitasking in Fast-Paced Environments
- Cultural Awareness & Adaptability
- Administrative Coordination
LANGUAGES
Azerbaijani
Native
English
Fluent
Russian
Advanced
Indonesian
Advanced
Turkish
Fluent
German
Intermediate
HOBBIES AND INTERESTS
Travelling, Shooting, Learning languages, Reading, Poetry
Accomplishments
- Winner at Intellectual Competition (among university students) [2015]
- Khamsa Darmasiswa Scholarship [2017] Universitas Pendidikan Indonesia
Timeline
Specialist-Advertising Activity Analysis and Aesthetic Control Department
Azerbaijan State Advertising Agency
2025.08 - 2026.06
Receptionist
Radisson Hotel Baku
2025.05 - 2025.08
Tourism and Property Manager
Elvissa
2022.01 - 2025.05
Exchange Program - Indonesian language
Universitas Pendidikan Indonesia
2017.01 - 2018.01
Tourist guide
Galaxy Travel
2017.01 - 2022.01
Bachelor's degree - International Relations and Regional Studies
Azerbaijan University of Languages
2015.01 - 2019.01
Master degree - International economy and business
Eötvös Lorand University
/2022 - /2024