SAHID PANANKANDY

• Built and maintained excellent relationships with vendors and suppliers.

• Handled disputes and objections within the minute timeframe, maintaining high levels of customer satisfaction.

• Held individual performance meetings with team members to provide constructive feedback and maintain positive working relationships.

• Supervised and assisted with rostering duties to build hardworking, diligent teams for each shift.

• Leader of All team members, including the-person wider management team, responsible for upskilling, ongoing training, mentoring, and general support.

• Set prices based on market capacity and demand to achieve revenue targets.

• Enforced team compliance with health and safety requirements to maintain standards.

• Formulated marketing and promotional strategies to drive business revenue.

• Determined optimal mix and levels of stock to meet demand and minimize costs.

• Held regular meetings with trade staff to delegate tasks, communicate market trends, sales KPIs and priorities.

• Merchandised displays to showcase new and popular items

• Hired and trained staff for optimum performance against sales and marketing objectives.

• Created price and credit policies to balance risk profiles with profit targets.

• Stored stock safely and securely to maintain quality of goods.

• Developed retail strategies with seasonal changes and implementation plans for deployment teams.

• Established budgets for specific projects and teams and controlled costs.

• Devised promotional offers and discounts to peak customer interest.

• Reduced waste by offering special prices on goods nearing expiry dates.

• Merchandised displays to showcase new and popular items

• Managed finances by controlling budgets and authorizing expenditures.

• Improved efficiency by 100% through supervision, training, and coaching of all warehouse staff.

• Managed day-to-day shipping and receiving, typically overseeing more than 100 packages in a 24-hour period

• Resolved employee conflicts in the most efficient manner while following company protocols

• Provided detailed instructions for job responsibilities, safety protocols, and company guidelines to new employees

• Adhered to company audit rules during inventory counts with 99% accuracy

• Planned stock quantities according to marketplace demand and sales forecasts

• Coached the warehouse team on FIFO monitoring

• Developed lasting relationships with employees, peers, upper management and outside vendors

• Trained staff on material handling processes to reduce shipping times

• Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness.

• Inspired and motivated warehouse teams in operational improvement, increasing team efficiency.

• Monitored and ensured team compliance with company regulations and procedures.

• Dispatched and assessed product quality, achieving outstanding customer satisfaction.

• Tracked warehouse expenses to meet approved budgets.

• Developed lasting relationships with peers, upper management and vendors.

• Mentored and developed team members in picking techniques, optimizing overall team performance.

• Coached staff in proper material handling processes to reduce dispatch times.

• Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.

• Dispatched transport personnel and vehicles to fulfill resupply requirements.

• Scheduled transportation of outgoing goods to meet customer requirements.

• Addressed customer issues to guarantee swift and successful resolution.

• Facilitated smooth day-to-day operations of the store, managing store associates to achieve desired sales and results.

• Led teams in planning, implementation and execution of merchandising and operating initiatives.

• Coached and developed store associates through formal and informal interactions.

• Analyzed employee productivity and determined needed resources for improvement.

• Scheduled store shifts using retail scheduling software.

• Resolved complex customer inquiries, disputes, and complaints.

• Trained and supervised team to deliver on store sales targets.

• Developed new promotions and product lines to exceed sales targets

• Developed new promotions and product lines to exceed sales targets

• Developed and managed relationships with existing and prospective clients

• Communicated with customers to determine needs, provide recommendations and upsell services.

• Regularly participated in training to improve rapport building skills, and improving customer retention rate.

• Showcased new product ranges at trade shows.

• Analyzed sales data, identifying areas for improvement.

• Created customer-friendly sales environment.

• Attended and contributed to regular business meetings.